Training Consultant - Norwich, United Kingdom - We've Got The Key Ltd

We've Got The Key Ltd

Verified Company

Norwich, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Training Consultant

About the company
Founded in 2011,
Soter provides insurance claims handling and contact centre services for other organisations.

In 2020 we branched out into the vehicle locksmithing business with the creation of our
We've Got the Key brand, and we are now one of the largest auto-locksmiths in the country.

The Role

The Training Team is a key driver of change and improvement in a growing business, and your energy and enthusiasm will help to shape the future L&D strategy and culture of the company.

As a department we use robust Training Needs Analyses to design and deliver top-quality development to employees, before evidencing our success via formal Evaluation and Measurement reports.

You will work closely with the training manager to transform the vision for an award-winning training department into reality.

Our goal is to change the business into a learning-focused one, where every employee gets the support they need to achieve their full potential.

Responsibilities

You will:

Provide a learning and development consultancy service to stakeholders at all levels of the business
Complete formal Training Needs Analysis to identify learning requirements and recommend solutions
Design effective classroom and eLearning training courses for learners covering a broad range of topics and using a variety of media
Deliver engaging training to learners, both in individual and group settings
Evaluate the effectiveness of training solutions and provide recommendations for future improvement
Carry out various administrative tasks, including recording learning, collating feedback, sending training requests/reminders and compiling regular management reports
Review and proofread training materials for accuracy and quality

Essential requirements

You must have:

A passion for helping others to develop their abilities, along with a desire to provide the best possible learner experience
The ability to continually develop and improve based on feedback and selfreflection
An aptitude for building positive working relationships with stakeholders across the business
Excellent verbal and written communication skills
Strong IT and maths abilities
At least two years of experience working in a professional learning environment, including delivering planned training sessions.

Desirable

Experience in creating eLearning courses, including familiarity with Articulate Rise/Storyline (or an equivalent eLearning design package)
Multimedia skills (e.g. in graphic design, audio or video editing)
A background that includes carrying out formal Training Needs Analyses and Training Evaluations
An understanding of the financial services industry
Project management or consultancy abilities
Experience administering an LMS
A recognised L&D qualification.

Shifts:

40 hours a week, Monday to Friday, but with some flexibility needed for occasional out-of-hours training.

We are happy to discuss flexible / alternative working arrangements.

Job Types:
Full-time, Permanent

Salary:
Up to £28,000.00 per year

Benefits: