Hub Co-ordinator - Hereford, United Kingdom - St Michael's Hospice

St Michael's Hospice
St Michael's Hospice
Verified Company
Hereford, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Planning - Ensure care is provided through effective rostering of Health Care Assistants and patient allocation for those eligible for Hospice at Home, under the guidance of the Senior Nurse.

- Ensure accurate and appropriate information is gathered in readiness for the admission to the inpatient unit. Care Provision - Process all single point of access referrals, coordinating with the wider hospice services. - Follow processes and procedures to maintain high standards of care delivery and a safe working environment.

  • In the absence of a senior nurse, receive basic information to start the process of a Continuing Health Care Fast Track (CHCFT).
  • Identify any issues relating to Community Services and escalate to Senior Hub Coordinator.
  • Contribute to collaborative working with all hospice services to ensure systems and processes are embedded across the clinical areas which support seamless entry and exit to our services. Communication
  • Liaise with other team members (e.g.
Senior Hub Nurse, Healthcare Assistant). - Liaise with internal and external healthcare professionals to ensure seamless care for patients/relatives referred to hospice services. - Undertake sensitive conversations to both the patient and relatives over the telephone utilising varied communication skills.
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