Business Support - Dudley, United Kingdom - Connect2Dudley

Connect2Dudley
Connect2Dudley
Verified Company
Dudley, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

Plan, monitor and control the work of Business & Executive Support (spread over a number of buildings), setting priorities and liaising with other heads of service, service managers and team managers to ensure the provision of an effective and efficientbusiness support service.


  • Manage service provision to meet defined targets and quality standards
  • Ensure that the service meet expectations and achieves service objectives through adopting a proactive, positive and effective approach to performance management at individual and service level.
  • Direct responsibility and accountability for the management of Business Support, including income and expenditure authorisation, ensuring effective and proper spend and compliance with statutory financial regulations
  • Promote and implement good employment policy and practice ensuring that individuals are effectively performance managed; supported in their professional development and fully equipped to deliver service expectations
  • Continually review the development of staff within Business Support in line with service requirements
  • Actively review processes and procedures within the Business Support to ensure high quality, accurate and effective support is provided
  • Define standards & documentation to ensure the smooth running of the Business Support & ensure that they are implemented
  • Foster relationships with individuals and managers across Children Services to ensure objectives are met
  • Contribute to the recruitment and selection process
  • Ensure effective communications within and across the service areas of responsibility
  • Actively lead and promote a positive approach to equality which ensures the Council meets its statutory obligations, engages with all of its communities and develops an inclusive culture which positively welcomes diversity.
  • Make an effective contribution to corporate, directorate and service wide management teams and support the Council's leadership in service developments and where appropriate key corporate policies and initiatives.
  • Ensure compliance with all relevant Council policy and procedures throughout the service area(s) making an ongoing contribution to their review and development as necessary
  • Deputise for the Head of Service as required
  • To actively promote Dudley's commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults at a level appropriate to this group.
  • Employees must comply with health and safety legislation and will be required to comply with the Council's Health and Safety Policies. All employees must ensure that they take reasonable care of their own health and safety as well as the health and safetyof any person that is affected by their actions.

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