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    • Territory Sales and Service Manager - Bristol, England - Prescott's, Inc

    Prescott's, Inc
    Prescott's, Inc Bristol, England

    2 months ago

    Description

    Description
    Join the team at Prescott's, Inc. — where quality meets care.
    Prescott's is a leading medical device services company, trusted by healthcare professionals across the country. We specialize in the distribution and expert refurbishment of essential medical equipment, including sterilizers, surgical microscopes, pumps, monitors, anesthesia machines, and more. Our mission is to enhance the quality of healthcare by ensuring providers have access to reliable, high-performing equipment. If you're passionate about supporting the frontlines of care through innovation and service, we'd love to have you on our team.

    This position will support Prescott's, Inc.

    As a Territory Sales Manager at Prescott's, Inc., you will be instrumental in expanding our presence and driving revenue growth across the South / Southwest England UK territory. This role focuses heavily on promoting and delivering our specialized medical equipment services, including maintenance, repairs, refurbishments, and technical support. You will build and nurture strong relationships with healthcare professionals, ensuring they receive tailored service solutions that meet their operational needs. In collaboration with the sales team and cross-functional departments, you will help optimize service delivery, enhance customer satisfaction, and support long-term business goals.

    This role provides an attractive base salary of £30,000 along with unlimited commission opportunities. Our commission structure is designed to reward you for the number of microscope sales, service contracts and repairs you complete; the more you accomplish, the higher your earnings. Earnings potential could be around £60,0000 to £80,000 per year.

    This position can be worked in the following cities: Bristol, England or Bath, England.
    Responsibilities

    • Inspect and assess medical equipment to identify service needs, diagnose operational issues, and recommend appropriate repair or maintenance solutions
    • Perform scheduled preventative maintenance and safety inspections on surgical microscopes and related equipment in accordance with OEM and company standards
    • Drive service-based growth by expanding service contracts, generating leads, and converting prospects into long-term service clients within the assigned territory
    • Build and maintain trusted relationships with key stakeholders—surgeons, physicians, and hospital administrators—by delivering high-quality service and support
    • Educate healthcare professionals on the value and reliability of Prescott's repair, refurbishment, and maintenance services, ensuring they receive responsive and personalized solutions
    • Travel to customer sites to perform hands-on service work, attend service-focused meetings, and conduct proactive outreach to identify service opportunities
    • Earn commissions through the sale of refurbished microscopes, parts, accessories, and long-term service agreements that enhance client operations and minimize downtime
    • Respond promptly to multiple weekly service calls, prioritizing urgent repair needs and delivering fast, effective resolutions to keep clinical operations running smoothly
    • Ensure all service activities align with company policies, procedures, and regulatory requirements to maintain safety, compliance, and service excellence
    • Represent Prescott's at industry conferences and trade shows by showcasing our service capabilities, engaging with new clients, and strengthening brand awareness

    Requirements

    • Must be eligible to work in the UK (no sponsorship available)
    • University degree or equivalent, preferred
    • Minimum of 2+ years of experience in field service, technical support, or territory sales—preferably in the medical device or healthcare industry
    • Strong mechanical and technical aptitude, with hands-on experience troubleshooting, repairing, or maintaining complex equipment (medical or industrial equipment preferred)
    • Proven track record of achieving sales targets and maintaining high levels of customer satisfaction
    • Proficient in using CRM systems (NetSuite) a plus, field service software, and Microsoft Office Suite (especially Outlook, Excel, and PowerPoint)
    • Ability to read and interpret service manuals, schematics, and technical documentation
    • Demonstrated ability to sell service agreements, parts, and refurbished equipment through value-based selling techniques
    • Strong consultative sales skills with the ability to uncover customer needs and propose tailored solutions
    • Excellent relationship-building skills with healthcare professionals including surgeons and hospital administrators
    • Ability to manage the full sales cycle—from prospecting and lead generation to closing and post-sale follow-up
    • Highly organized with strong time management skills and the ability to prioritize in a dynamic, service-driven environment
    • Excellent verbal and written communication skills
    • Strong problem-solving and decision-making ability in the field
    • Self-motivated, goal-oriented, and comfortable working independently
    • Commitment to providing exceptional service and fostering long-term client relationships
    • Willingness to travel frequently within the assigned territory (typically 60–80% travel)

    Benefits
    What we offer:
    At Prescott's, we prioritize your well-being and growth with a comprehensive benefits package including:

    • Vacation
    • 20 paid holidays plus bank holidays
    • Uncapped commission
    • Workplace pension
    • Company phone and iPad

    But we don't stop there – we're committed to your continuous learning and development, offering opportunities for training, workshops, and certifications. Our fun and inclusive work environment celebrates diversity and fosters growth, making every day an opportunity to thrive.

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