Senior Security Supervisor - Belfast, United Kingdom - Mitie
Description
Job ref: 25724
SENIOR SECURITY SUPERVISOR
Location:
Belfast City Centre - Prestigous location
Hourly Rate of Pay:
£12.54
Hours of work: 50 hours per week - Monday - Friday (day shifts)
Job objectives and responsibilities
- Security lead for all Mitie sitebased Supervisors and Security Officers
- Actively drive for service excellence, sustainability, social values and efficiency initiatives at local level
- Coordinate the local delivery of all security operations
- Effective and proactive communication with the HMRC client
- Carry out preaudit for monthly KPI meetings for all security operations
- Manage client expectations and resolve all concerns in timely manner
- Assist Mitie Account Manager and local Mitie Operations Manager as required
- Management of and responsibility for site security equipment
Main duties
- Implement opportunities locally to maximise service efficiency and drive continuous improvement
- Conduct monthly preaudits KPI meetings as required and escalate any failings
- Conduct regular reviews of all sites and ensure that all issues identified are reported and resolved
- Communicate effectively and proactively with the security team and HMRC client
- Ensure smooth running of the HMRC security operation at all times leading by example to deliver to the high standards HMRC expect
- Manage all aspects of sitebased Mitie security staff for example (list is not exhaustive):
- Management of holidays
- Manage unplanned absence
- Appraisals and performance management
- Staff training routine and management of training records
- Management of the incident reporting processes
- Local management of additional works requests and proactive / timely coms with HMRCS soft and hard FM suppliers
- Ensure all HMRC officers have read and signed the uptodate Assignment Instructions
- Ensure the security risk assessments have been signed off and regularly reviewed.
- Assist Mitie Contract and Operations Managers with recruitment, training and as directed
Person Specification - Key Competencies
- Valid SIA licence
- SC Clearance
- Must be able to obtain.
- Minimum of 5 years proven experience in a similar role
- Must understand client needs within HMRC
- Ability to inspire and lead team to deliver the highest service standards at all times
- Effective communicator at all levels
- Must have exceptional understanding of security services within HMRC
- Understand key Mitie principles and assist in delivering this in every aspect of site functions
Health and Safety responsibilities
- Follow Group and company policies and procedures at all times.
- Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment.
- Use all work equipment and personal PPE properly and in accordance with training received.
- Report any issues or training needs to your Line manager and /or via your divisional incident reporting system.
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