Ward Clerk, Worcester Royal Hospital - Worcestershire Acute Hospitals NHS Trust

Tom O´Connor

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FULL TIME PERMANENT POSITION FOR WARD CLERK ON RIVERBANK, WORCESTER ROYAL HOSPITAL - CQC rated as GOOD in May 2019.

We are looking for a Ward Clerk to join our team on the Childrens Ward at Worcester Royal Hospital. Ideally you will come from a hospital background, working on either an in-patient ward or outpatients department.


Your role will be varied and will include meeting and greeting patients, their families and visitors, and provide administrative support to the ward.

You will work alongside the wards multi-disciplinary team of doctors, nurses and health care assistants plus other members of the health care team.

You will ensure patient confidentiality at all times and be a team player who is organised, reliable and professional.


Duties will include:

  • Using patient information computerised software to update, admit, discharge, and locate patient records.
  • Maintain patient files and records to include filing and preparing files.
  • Reception duties to include: dealing with patient visitors, taking calls and messages, liaising with other departments where necessary.
  • Ensuring ward areas are supplied with all necessary stationary/clinical forms/information.
  • Any other duties as directed by the line manager.


Education to GCSE (A-C grade) or equivalent standard and the ability to work in a patient facing environment is essential.


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