Emea Pjm Lead - London, United Kingdom - CBRE

CBRE
CBRE
Verified Company
London, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Posted- 16-May-2023- Service line- GWS Segment- Role type- Full-time- Areas of Interest- Project Management- Location(s)- London - England - United Kingdom of Great Britain and Northern Ireland- Job Title - EMEA PJM LeadPurpose of The Job- Achieve successful delivery of all project management and construction management services to SYN across EMEA and DACH.Provide Programme Management Office (PMO) leadership for all projects across the globe to provide SYN customer and account team with single point of contact for all projects and ensure consistency, accountability and control of projects across client portfolio.

Maintain and develop close liaison with colleagues in FM Operations, to deliver a seamless service that exceeds their increasing expectations.

Play an active role in and contribute appropriately to the leadership team of the SYN account.
Key ResponsibilitiesFinancial- Full Profit and Loss responsibility for the EMEA and DACH project business.

  • Ensure appropriate commercial arrangements are in place to achieve financial targets.
  • Identify and convert growth opportunities within designated account.
  • Responsible for global Projects strategy and performance of SYN account as an active member of the EMEA Management Team.
  • Represent SYN projects at an Executive level within GWS.
Customers- Proactively manage customer relationships to achieve high levels of customer satisfaction. Multiple SYN stakeholders across globe - Procurement, Real Estate, Engineering and Construction Services, Data Centre operations etc

  • Provide Programme Management Office leadership across EMEA to ensure consistency, accountability and control of projects across client portfolio.
  • Develop and improve relationship with all departments within SYN.
  • Excellent customer relationship skills across multiple Countries and cultures.
  • Ensure a meeting regime exists on a defined frequency that satisfies the client/s needs
  • Provide regular, accurate and timely client reporting to meet and exceed customer's expectations
People- Manage and develop the Projects team to include recruitment, training development plans as to execute the current portfolio and demonstrate capability for larger projects

  • Support succession and development of all team members
  • Provide projects business team leadership and at all times demonstrating excellent Leadership Expectation Model behaviours.
  • Provide good levels of communication and support to Country Project Managers in achieving their objectives.
  • Provide support for succession and development planning across EMEA for project management resources within the SYN account


Person Specification- The job demands a high level of managerial capability, creativity, resourcefulness, interpersonal and communications skills, leadership and organizational abilities.


  • Communication and Presentation skills are essential for this role.


  • Professional Conduct

  • The individual must ensure that the professional conduct lives up to the Company's values and stature as the world's leading property services company.
  • Diligence and Sense of Urgency
  • Must display diligence in abundance in servicing clients; with a sense of importance and urgency.


  • Quality Control

  • Must set/meet standards and expectations


  • Ability to Deliver

  • Must have ability to manage client expectations whilst having ability to deliver in accordance with client's specific requirements and a willingness to work as team player following guidelines and instructions where appropriate. Flexibility in the role is essential


  • Interpersonal Skills

  • Ability to build a professional relationship of trust with both internal and external clients.
  • Language skills
  • Must be able to communicate written and verbally in the English language
Processes- Achieve operational excellence within designated account.

  • Establish regular, clear and consistent channels of communication at all levels within the organisation.
  • Continually review and challenge the effectiveness of business operations.
  • Ensure all operations are carried out in accordance with company QHSE policies and procedures and CDM Regulations and all other relevant legislation
  • Responsible for ensuring and improving CBRE and 3rd party safety performance
  • Responsible for ensuring and improving CBRE and 3rd party safety performance
on Project delivery

Qualifications & Skills Required- Person Specification- Good interpersonal skills and ability to quickly form professional relationships with colleagues and clients at all levels of seniority

  • Ability to prioritise and coordinate tasks efficiently ensuring all deadlines are met
  • Maintains a positive attitude towards routine tasks
  • Accurate and exceptional attention to detail
  • Proactive and enjoys working autonomously and as part of a wider team
  • Confident and assertive where required
  • Flexible approach to work
  • Understands and appreciates the importance of using discretion
  • Team player who deals effectivly with colleagues and clients
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