Head of Quality - London, United Kingdom - LifeCare Residences

Description

Head of Quality

Salary:
Up to £60,000 depending on experience


Hours:
Full time


Location:
London with some travel to sites in the UK


Job Type:
Permanent

LifeCare Residences is recognised as a leading provider of high-quality retirement living and nursing care within the Retirement Community and Care sectors and is at the forefront of innovative solutions allowing residents to 'age in place'.

We operate CQC (Care Quality Commission) regulated activities within our villages and nursing homes.

We are seeking a Head of Quality with excellent clinical knowledge, and previous experience in leading regulatory audits and improvement projects.

You will be passionate about elderly care and want to make a difference. This role will be required to register as the Nominated Individual with the CQC.


About the role:

The post holder must have proven management skills, a positive, can-do attitude, knowledge of CQC regulations and other relevant legislation (including the Health & Safety Executive), a strong understanding of governance, clinical skills, and a passion for elderly care.

You will be expected to provide leadership on all issues relating to clinical excellence and quality improvement, including mentoring and training staff, conducting supervisions as required, auditing care outcomes, reviewing medication administration, resident care plans and risk assessments.

You will be a role model for all staff working within the villages and nursing homes and help to create an open, positive, and inclusive culture.

You will also be expected to build strong relationships with all stakeholders, such as GPs, Local Authorities, Integrated Care Boards (ICBs), Safeguarding Teams and the CQC.

You will co-ordinate all aspects of Quality and Safety within the Company framework.

This will include further development, evaluation and monitoring of audit strategies, policy and procedure development and review, supporting risk management, resident experience, complaint responses, staff experience, clinical effectiveness, and quality.

The Head of Quality will ensure that consistent after-incident processes are in place, ensure emerging themes are identified and shared and recommendations are put into practice.

You will also support innovative ways to capture residents' experience of care, analyse and prepare the data, and present feedback to local and umbrella governance.

Experience, skills, and knowledge required for the role

• A Registered Nurse with strong clinical background
• Understanding of CQC requirements, safeguarding in adult social care, health and safety requirements and other relevant legislation
• Excellent communication, teamwork, and management skills
• Current, or previously held, registration with the NMC
• Previous experience of working in a leadership quality role in healthcare, ideally adult social care
• Proactive, friendly, and professional with the confidence to manage own workload
• Experience as an auditor in the healthcare sector (desirable)
• Driving license (desirable)

What we offer in return:

• Competitive Salary
• 25 days holiday per year and bank holidays
• Auto enrolment pension scheme
• Access to our Employee Assistance Programme
• Relocation may be an option we are open to discussing
• Evidence you have the right to work in the UK
• A satisfactory enhanced DBS and Adults Barred List check
• Two satisfactory references

Job Types:
Full-time, Permanent


Salary:
Up to £60,000.00 per year


Ability to commute/relocate:

• London: reliably commute or plan to relocate before starting work (required)

Experience:

- nursing/clinical: 5 years (required)


Licence/Certification:

• NMC registration (required)

Work authorisation:

• United Kingdom (required)

Work Location:
In person

Application deadline: 18/08/2023

Reference ID:
Head of Quality - Retirement Living and Care sector'

Expected start date: 04/09/2023