Operations Executive - Hampshire, United Kingdom - C&M Executive Recruitment

Tom O´Connor

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Tom O´Connor

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Description

Operations Executive - Travel

Operations Executive - Role & Responsibilities:

  • Prepare confirmation and departure documents, checking all elements are booked correctly.
  • Manage day to day administration for all brands.
  • Monitor Operations and Flights inboxes.
  • Prepare all group documentation including tour leader packs and passenger manifests.
  • Ensure air tickets are issued by consolidators or airlines
  • Quote airfares and advise of ticket rules and baggage allowances for all brands.
  • Visa administration for all tours.
  • Monitoring advice from the FCO and updating practical travel advice
  • Assist as required during emergency situations ( very occasional out of hours cover)

Operations Executive - Skills & Experience Required:

  • Proven experience in an operations, customer service or sales role within the travel industry
  • GDS experience (Amadeus) preferred but not essential
  • Knowledge of fares & ticketing would be beneficial
  • Exceptional written and verbal communication skills
  • Computer literate with Word, Excel & Databases (eg Access)
  • Strong ability to plan and prioritise workloads and delivering according to deadlines
  • Exceptional attention to detail
  • Strong team player in everything the company does
  • Represent the company to the highest standard overseas and in the UK

Part Time Operations Executive - Additional Information:

  • Salary £25k PLUS monthly, quarterly and annual bonus scheme of circa £5k per annum
  • Monday to Friday 9 to 6

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