Operations Executive - Hampshire, United Kingdom - C&M Executive Recruitment
Description
Operations Executive - Travel
Operations Executive - Role & Responsibilities:
- Prepare confirmation and departure documents, checking all elements are booked correctly.
- Manage day to day administration for all brands.
- Monitor Operations and Flights inboxes.
- Prepare all group documentation including tour leader packs and passenger manifests.
- Ensure air tickets are issued by consolidators or airlines
- Quote airfares and advise of ticket rules and baggage allowances for all brands.
- Visa administration for all tours.
- Monitoring advice from the FCO and updating practical travel advice
- Assist as required during emergency situations ( very occasional out of hours cover)
Operations Executive - Skills & Experience Required:
- Proven experience in an operations, customer service or sales role within the travel industry
- GDS experience (Amadeus) preferred but not essential
- Knowledge of fares & ticketing would be beneficial
- Exceptional written and verbal communication skills
- Computer literate with Word, Excel & Databases (eg Access)
- Strong ability to plan and prioritise workloads and delivering according to deadlines
- Exceptional attention to detail
- Strong team player in everything the company does
- Represent the company to the highest standard overseas and in the UK
Part Time Operations Executive - Additional Information:
- Salary £25k PLUS monthly, quarterly and annual bonus scheme of circa £5k per annum
- Monday to Friday 9 to 6
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