Mortgage Administrator - Stockport, United Kingdom - Edward Mellor Limited

Edward Mellor Limited

Verified Company

Stockport, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Edward Mellor Financial Services are recruiting for our busy Mortgage Administration team. This is a hybrid role with 3 days based in our Head Office at St. Petersgate, Stockport and 2 days from home.

Our Mortgage Administrators play a vital role in providing both the Advisers and, more importantly, the clients with the support and information they require.

The role and responsibilities involve:

Attend morning meetings to review and discuss daily activities, set objectives for the day, update Colleagues.
Identify additional opportunities to recommend other services such as Buildings and Contents, Pension review etc.
Assist the Mortgage Adviser daily with any administrative tasks, ensuring all compliance is met
Contact Providers, Solicitors, Estate Agents to ensure smooth progression of Client cases
To be first point of contact for Clients and Providers and ensure regular outbound calls are made to our Clients to update them on the progress of their Application
Take Arrangement Fees from Clients on completion and send relevant paperwork and receipts
To use and update our Financial Software to accurately record our Clients' data after every Client interaction
To monitor and prioritise daily tasks and workload so that individual targets are met
To keep related spreadsheets, our Financial Software and Housing Software updated
To attend training and refresher sessions
Take part in OnetoOnes and Appraisals and contribute to your personal learning and development

Required skills and experience:

Excellent Numeracy and Literacy (Minimum of GCSE passes or equivalent in Maths and English)
Computer Literate Passionate Customer Service
Confident Telephone Manner
Excellent Time Management
Ability to work unsupervised and as part of a team
Flexible working attitude
Detailed Approach to all tasks especially in regards to administration and compliance