Service Advisor - Leicester, United Kingdom - BMW Group Retail

BMW Group Retail

Verified Company

Leicester, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Sytner Leicester is looking for a Service Advisor.

Your role

As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop.

You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have.

You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers.

This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need.

Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.

Your profile
Ideally, you will have excellent organisational and administrative skills along with good attention to detail.

A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment.

Working knowledge of Kerridge would be advantageous, but not essential.

Rewards

Additional Holiday
Industryleading Maternity, Paternity and Adoption Pay
Bespoke Flexible Working Solutions
Enhanced Long Service Awards
Discounted Car Schemes
High Street Discounts

Similar searches:

BMW, Permanent, Full-time, Competitive, Other

Retailer
Sytner Leicester

Location
Leicester

Salary
Highly Competitive

Starts
10 May 2023

Closes
04 Jun 2023

Brand

BMW

Contract Type
Permanent

Hours
Full-time

Business Area
Other