Operations Manager - Uxbridge, United Kingdom - Directions Recruitment Specialists
Description
Operations ManagerOperations Manager (Exams)
Hours: 36 hours per week, 52 weeks per year
Base:
Uxbridge/Harrow
MAIN SCOPE OF POST:
Responsible for the management of the Examinations department across all centres.
DUTIES:
To make a significant and informed contribution to the departmental strategy, highlighting key areas or processes that fit in with objectives, and being able to deliver a team plan that aligns with these strategies.
To manage the Examinations team to ensure the efficiency and effectiveness of the examination administration and recording and reporting of student achievement information.
To be responsible for the defining/updating and implementation of business processes within the key areas of responsibility.
To define data input protocols/validation exercises in relation to examinations data to ensure accuracy/consistency.
Keep up to date with developments in IT technologies, investigating and proposing changes to systems, and working practices to utilize new technology to ensure continuous improvements.
To work closely with the departmental Managers to ensure performance data is an accurate reflection of curriculum area or funding type delivery.
To be responsible for all examination activity across the Group including setting up, recording, and detailed analysis whilst ensuring compliance
To maintain and analyse retention and achievement data using Pro-Achieve/result files.
Responsible for maintaining documentation and training guides.
To understand the meaning and purpose of data and check all reports for reasonableness
To lead in defining and updating critical business processes.
To define data input protocols to ensure consistency.
To define validation exercises in relation to data.
To ensure that systems and procedures are in place for the collection of necessary data for students. Oversee the administration and storage of records in accordance with both college and statutory requirements.
To liaise with Systems Support, to maximise the benefit and potential of MIS.
To be an active member in the Software House user groups.
To establish strong working relationships with key stakeholders.
To ensure full compliance with audit regulations and to liaise with auditors to ensure sound management of the audit process.
Ensure the key functions are compliant with GDPR requirements
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