Insurance Claims Technician - Bentley, United Kingdom - Paradigm

Paradigm

Verified Company

Bentley, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Job Role

Support the claims team in delivering a highquality claims service. Ensuring all claims are handled in a professional and timely manner.
Provide a prompt, efficient and fair claims handling services to all policyholders. Maintaining high customer service levels.
Manage online portals to ensure claim information is recorded safely, promptly and correctly.
Build, maintain and enhance relationships with our various clients.
Integrate into our team and build positive relationships with colleagues.

Responsibilities:

Support Senior Claims Adjusters with the current case load of Property Insurance claims. Assisting with the handling of claims from notification to final settlement.
Involvement with claims ranging between £100,000 and £2,000,000.
File management.
Carry out tasks with, skill care and diligence, in accordance with expected market and company standards.

Job Function Technical Knowledge and Skills

Exceptional organisational skills with the ability to prioritise and manage fast pace workload and a flexible approach to changing deadlines;
Empathy when dealing with clients;
Excellent attention to detail and ability to display professionalism;
Strong written and verbal communication and questioning skills;
Enjoys and is able to work as part of a team and providing assistance and support to employees;
A true desire and strong commitment to provide an excellent administrative support service with the ability to work in a confidential and responsible manner, with a professional demeanour showing tact and discretion;
Uses judgement to know when to ask for help and guidance;
Uses own initiative and can work independently and takes responsibility for own work;
Understands and implements processes;
Builds appropriate professional and accessible relationships
Resilient and able to work in an organisation that is undergoing change due to development and growth;
Proficient in Microsoft Office packages
Outlook/Word/Excel

Additional information
We are located in a beautiful countryside setting in Bentley, Surrey.

We are looking to add to our team as the business develops, however we remain dedicated to existing key values.

We are excited to introduce a new employee who will become an importantmember of our office based team.