Head of Business Change and People - London, United Kingdom - WTW

WTW
WTW
Verified Company
London, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Developing business change model to maximize adoption of new business solution with all customers including both process and behavioural changes required

  • Creation of a variety of interventions for customers to use to drive internal adoption of solution
  • Fostering and cultivating highly effecting working relationships both internally and externally with all stakeholders and relevant third parties
  • Working with the CEO to develop Neuron organizational design and operating model to facilitate utilizing capabilities internally within WTW as well as creating standalone activities
  • Recruitment of a diverse executive level team to work with CEO and run Neuron business
  • Developing and delivering resourcing strategy appropriate to all stages of business growth
  • Inspiring an inclusive culture where everyone is empowered to perform at the highest level, and creating an agile, inclusive, responsive, customer and service focused team
  • Establishing and fostering appropriate ways of working to drive desired culture of new business
  • Acting as trusted advisor to executive team on all people issues
  • Developing and coaching leadership team
  • Creation and delivery of internal communication and engagement plan
  • Establishing People function within Neuron to support and enable business as it grows
  • Experience of leading teams and businesses through strategic change both from a people, process and cultural perspective
  • Understanding of E2E process reengineering and associated digital and data transformation
  • Experience of previously leading a commercially focussed People function
  • Recruitment at an executive level within a startup environment as well as recruiting diverse and inclusive teams at scale
  • Experience of increasing engagement through great communication and appropriate ways of working
  • The ability to flourish in a lean entrepreneurial setup, fulfilling a broad handson role
  • Ability to thrive and deliver in a complex, highly matrixed, global environment
  • Ability to be both detailoriented & consider 'bigger' picture, dependent on the situation, leading a multifunctional team and manage prioritization of deliverables
  • Clear and effective communicator at all levels and ability to challenge and influence at Board, exec and senior external stakeholder level
  • Comfortable with decision making in the face of uncertainty and effective in delegation
  • Experience of managing financial controls and budgets
  • Ability to management of 3rd parties including selection, performance management and control
  • Experience/knowledge of financial services sector and specifically within the insurance industry
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