IT Intern - Slough, United Kingdom - Mattel

Mattel
Mattel
Verified Company
Slough, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Company Description

PROGRAM


This opportunity is 12-month placement for bachelor degree students who need to complete a placement as part of their degree.


Start date:


  • 03/07/2023

CREATIVITY IS OUR SUPERPOWER. It's our heritage and it's also our future. Because we don't just make toys. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.


The Team:


Our IT Intern gets to work on a broad range of IT disciplines and has the chance to meet and interact with most areas of the business during their year with Mattel.

Daily activities will include supporting both IT infrastructure and business systems, but time is also allocated for getting involved in a variety of regional IT projects where new skills can be learned and existing expertise can be applied.

We try to ensure our interns receive a 'taste of everything' and welcome enthusiastic, friendly people to our team in Slough.


Job Description:


The Opportunity:


Work with Business Analyst/Project Manager on projects:

  • Business requirements gathering
  • Project communication
  • Status updates
  • Test scenarios/User Acceptance Testing
  • Project administration, meeting requests

Regular office operation support:


  • Updating documentation/Sharepoint content
  • Ordering of IT spares as required
  • Meeting room & connectivity tools support

Providing assistance to the Global IT Support Centre to resolve tickets that have been raised for:

  • Applications Support
  • Hardware Support
  • Ad hoc requests

Key Performance Indicators:


  • Meeting deadlines for projects
  • The continued availability of UK IT Infrastructure
  • User satisfaction with Application and Hardware support
  • Regular communication of open and resolved issues to management

Qualifications:


What We're Looking For:


Competencies:


Technical:

Good working knowledge of:

  • Microsoft Operating Systems (Windows 10)


  • Microsoft Office Suite

  • O36
  • MS Teams & SharePoint (an advantage)
  • Zoom (an advantage)
  • PC hardware
  • Adobe products (Acrobat, Photoshop)
  • Apple Mac hardware would be advantageous (but not essential)
  • Apple iPad/iPhone devices

Behavioural:


  • Good interpersonal skills, good communicator
  • Proactive attitude
  • Selfmotivated
  • Analytical and problemsolving skills
  • Currently studying for a degree in IT
  • Willingness to learn and embrace new technologies
  • Currently studying for a degree in IT
**Additional Information


What It's Like to Work Here:

We are a purpose driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential.

We live up to our purpose employing the following behaviors:

-
We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
-
We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
-
We execute: We are a performance driven company. We strive for excellence and are focused on pursuing best in class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.


Our Approach to Hybrid Work


We embrace a hybrid work model to empower a culture of growth, optimism, and wellbeing, where everyone can deliver on our shared purpose and realize their full potential.

Combining purposeful in-person collaboration with tech-enabled hybrid work, our focus is to provide flexibility while enabling collaboration for moments that matter.


Who We Are:


Mattel is a leading global toy company and owner of one of the strongest catalogs of children's and family entertainment franchises in the world.

We create innovative products and experiences that inspire, entertain and develop children through play.

We engage consumers through our portfolio of iconic brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO and MEGA, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies.

Our offerings include film and television content, gaming, music and live events. We operate in 35 locations and our products are available in more than 150 countries in collab
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