Facilities Administrator - London, United Kingdom - Ballymore Group
Description
Facilities Administrator - Permanent, South West London
Hours: 40 per week, 08.30am pm Monday to Friday
Salary:
£26,000 to £29,000 per annum dependant on skills & experience
Duties & Responsibilities
- To support the onsite Facilities Team with administrational aspects of the Resort.
- Reporting into the Facilities Manager (FM) and working with him/her to ensure the smooth running of the estate and the delivery of excellent customer service to residents and commercial tenants.
- Email correspondence & communication on behalf of FM department on site.
- To maintain Insurance correspondence, records & tracker information at all times. This includes communicating with Residents/Leaseholders/Managing Agents and Contractors to arrange access for leak tracing and repair.
- To ensure all the records of planned maintenance and servicing activities
Administration
- Responsible for recording relevant accurate information on all Service Partners, Consultants and Suppliers relating to Facilities & Maintenance
- Provide administrative support to Facilities Coordinator and Facilities Manager.
- Draft communication to residents, Resort Team and commercial units for planned works, unplanned disruptions, loss of services or planned/unplanned isolations of services.
- Arrange access (both Landlord's areas and residential & commercial demised areas) for any planned essential works such as Planned Preventative Maintenance works.
Health, Safety, Welfare & Compliance
- Understand and adhere to the Resort's Emergency Action Plan in the event of an emergency situation.
- Report and record any accidents in the accident book and also ensure that Accident, Incident and Near Miss Reporting Procedure is followed locally.
- Have a good understanding of health, safety & compliance activities across the development in accordance with the BAML Health and Safety Strategy and associated procedures.
- Increase H&S awareness and promote a positive H&S culture throughout the local Resort Team
- Review and maintain uptodate Standard Operating Procedures relative to facilities management activities on site, using standardised templates.
- Carry out regular readings of utility meters and provide data to the Facilities department for central tracking and analysis with the Facilities Coordinator or Facilities Manager.
Skills & Experience
- Excellent computer skills, proficient in Outlook, Word, Excel and PowerPoint.
- Good communication skills (inc telephone manner) With the ability to deliver clear and concise information both verbally and written.
- Good organisational skils and attention to detail.
- Ability to multitask and work under pressure.
- Experience working in facilities or estate management for a minimum of 1 year (Essential)
- Experience in the management of external suppliers, contractors and consultants covering a range of services (Desirable)
- Ensure problems that arise are dealt with and solutions are found to ensure the smooth running of the department.
Job Types:
Full-time, Permanent
Salary:
£26,000.00-£29,000.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Life insurance
- Referral programme
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Experience:
Facilities Admin: 1 year (required)
Work Location:
In person
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