Senior Aftersales Advisor - Poole, United Kingdom - Breeze Motor Group

Breeze Motor Group

Verified Company

Poole, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

A new and exciting opportunity has arisen for a
Senior Aftersales Advisorto join our team at
Breeze Suzukiin
Poole.

You will join us on a
full-time permanent basis, and in return, you will receive a
competitive salary plus benefits.

You'll need to have outstanding customer service skills, the ability to multi task and a positive, 'can-do' attitude.

So, if you want to be part of our growing business, where your experience can make a real impact, we'd love to hear from you.

Hours:
Mon

Fri 8.00 am pm Saturday 8.00am to 12.00pm (1 in 2 Saturday on a rota)

Responsibilities as our Senior Aftersales Advisor:

Pro-actively contacting customers with progress of work updates
Providing customer estimates according to company policy on schedules, time and pricing
Notifying customers promptly of the completion of work
Ensuring customer awareness of all products and services available
Producing invoices of work carried out
Upselling of various products
Advising customers of necessary repairs
Accurately identifying customer parts requirements
Maintaining parts stocks and stock records
Ensuring all stock is kept securely and in good condition
Attending training courses to develop jobrelated knowledge

What we are looking for in our Senior Aftersales Advisor:

Main dealer experience or have experience of such is essential
Possess good technical knowledge with ability to answer customer queries
Computer skills essential
Knowledge of CDK desirable, although training will be given
Ability to use own initiative and multitask
Possess exceptional organisational skills
Team player
Personable approach, with a polite and courteous manner

A full clean UK driving licence is essential and flexibility to work across our other Poole dealerships will be required to meet business needs.

Why join Breeze as an Senior Aftersales Advisor?

As an energetic, focused and thriving company, we believe our people are what sets us apart and drives our company forward.

If you want to be part of our journey, we will offer you:

A competitive remuneration package.
Comprehensive and continuous training
Contributed Company pension scheme
Retailer Staff Car Scheme.
Cycle to work scheme.
Staff incentives scheme
Refer a friend scheme
Wellbeing support
Life Assurance
24 days annual holiday, plus bank holidays (extra days given on length of service)
A vibrant and professional working environment
Exciting career opportunities.

If you feel you have the skills and experience to join us as our
Senior Aftersales Advisor, please click
apply now