Care Coordinator - Halifax, United Kingdom - Calderdale Homecare Limited

Calderdale Homecare Limited

Verified Company

Halifax, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

CARE COORDINATOR Halifax

Up to £30,000 dependant on experience

Calderdale Homecare is an Employee-owned Social enterprise committed to providing outstanding care in, Calderdale, Middleton Newcastle, Gateshead, and Teesside

We are looking to recruit an experienced, self-motivated and customer service focused Care Coordinator to join our team in Halifax.

As an experienced Care Coordinator, you will play an instrumental role within the company. You will be their first line of contact for all clients, care workers and other professionals.

Responsible for rota planning, scheduling, and allocating the most suitable qualified carer to the client to deliver excellent customer service and meet all current legislation / procedures.

You will assist the Registered Manager with client service reviews and assessment, to ensure that all assigned work is carried out according to our policies and procedures.

Other responsibilities include:

Manage client relationships by visiting potential new and existing clients or family members to discuss care packages.
Update and maintain all administration systems relevant to carers and clients.
Provide good quality services to clients whilst continually maximising efficiency and productivity.

Communicate with CCG / Social Services Brokers to accept packages of care:

Take part in the out of hours emergency oncall rota

About You:

You will have proven experience of working within a care coordinating role and have excellent communication and interpersonal skills.

Other skills and attributes required:

Ability to work in a professional manner sharing the ethos of the service
Ability to work on your own initiative and within a team
Excellent administrative and IT skills
Highly organised with efficient time management and the ability to prioritise workload
Ability to multitask and gather information from multiple sources
Willingness to undertake any relevant training required

Benefits Available