Live in Care Coordinator - East London, United Kingdom - Lifted Care

Lifted Care

Verified Company

East London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The Role
You will play a vital role in ensuring our Clients receive excellent care using an efficient commercial methodology.

Your primary roles are matching Clients and Carers, onboarding new Clients to help us grow, making sure our rotas are watertight, and responding to unexpected events to make sure our Clients are never left without great care.

You will be a fundamental part of the care our Clients receive but also instrumental in making sure we hit our targets.

A supportive and calm manner together with excellent organisational and communication skills are vital for this important role in our fast-growing team.

You will

Prepare our weekly rotas using our rota software
Match our Carers and Clients to ensure a great service from start to finish
Work closely with other departments to help grow the business by onboarding new clients smoothly and quickly
Hit KPI's relating to punctuality, travel time, client onboarding, and other key metrics to drive the business forward
Be the bridge between the Office and Field
Respond to unexpected events (sickness, lateness etc) in realtime
Help make sure that accidents and incidents are recorded
Work with the Sales and recruitment team to onboard mew clients.
Work toward, and exceed important organisational targets

Salary:
£23,402.00-£25,339.00 per year

Benefits: