Food and Beverage Supervisor - Wallingford, United Kingdom - The Shillingford Bridge Hotel
3 weeks ago
Description
Shillingford Bridge Hotel is located between Oxford and Henley, with 40 guest rooms and two large function rooms. The River View Restaurant serves freshly prepared food and has beautiful views over the banks of the Thames. The River Bar serves light meals and drinks with extensive outside dining.Responsibilities would include:
- Assist Management team in co-ordinating and preparing the service periods of the bar/restaurant during scheduled shifts to run smoothly
- Ensuring that all Standard Operating procedures in the department are delivered and adhered to as laid out
- Prepare, conduct staff briefings and de-briefings to ensure that all staff are fully knowledgeable of all Food & Beverage products
- Managing staff and providing them with feedback
- Efficiently, effectively attending to customer complaints with the outcome of maximum guest satisfaction and least loss of revenue
- Ensuring that all employees adhere to the Company's uniform and grooming standards
- Advising customers on menu, beverage and wine choices ensuring additional revenue is created
- Assist the Management team to provide feedback on staff training as well as deliver staff training
- Ensure comprehensive Food & Beverage knowledge of each team member to maximise the customer experience and arrange training in coordination with Pilchard Manager & Assistant Manager accordingly
- Organising cleaning rotas and ensure completion for bar and back of house areas
- Perform customer satisfaction checks throughout service
Salary:
£11.00-£12.00 per hour
Benefits:
- Onsite parking
Schedule:
- 10 hour shift
- 8 hour shift
- Overtime
Supplemental pay types:
- Tips
COVID-19 considerations:
All customers and staff required to wear masks. Regular cleaning and sanitisation in process.
Experience:
- Supervisor: 1 year (preferred)
Work Location:
In person
More jobs from The Shillingford Bridge Hotel
-
Night Porter
Wallingford, United Kingdom - 2 weeks ago
-
Kitchen Porter
Wallingford, United Kingdom - 3 weeks ago
-
Finance Assistant
Wallingford, United Kingdom - 1 week ago
-
Night Porter
Wallingford, United Kingdom - 3 weeks ago