Bar Supervisor Service - London, United Kingdom - Origin Multilingual

Tom O´Connor

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Tom O´Connor

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Description

Bar Supervisor - Central London

Location:
London - Near river Thames


Type:
Permanent


Salary:
£23,920 + service charges


Client Profile:


Origin Multilingual is proud to announce we are recruiting for a Bar Supervisor to join a boutique hotel in Central London.


Primary Duties:


Managing team members; to lead by example and ensure smooth day-to-day operation of all aspects of the bar as well as manages the bar in the absence of a Food & Beverage Supervisor.


  • Understand the aims of the Hotel and agree departmental objectives and communicate them to the team.
  • To ensure all administration, ordering and planning of the bar meets the daily needs of the operation in the absence of the Supervisor. Decisions have to be in line with the hotel's interests.
  • To direct all activities of the bar to maintain and improve productivity, food and drink quality, service and merchandising to increase volume, sales and profits in accordance with the hotel's budget and business goals.
  • To ensure all food and drink items are accounted for through ePOS system.
  • To ensure monthly stock take of all beverages and quarterly equipment stock take and to achieve targets set by the company.
  • To assist the Bar Manager to ensure monthly stock take of all beverages and
quarterly equipment stock take and to achieve targets set by the company.

  • To ensure all beverage items are ordered on time and through a requisition document only.
  • To follow doors are locked before completing cashing up procedures and are recorded as per hotel procedures.
  • To place orders for food and beverage items relating to the bar with the Head Chef on time as set out by each supplier.
  • To positively promote sales awareness within the department and maximize sales opportunities.
  • To ensure Bar is secured at end of shift; concierge, front door, back door.
  • To liaise with Supervisors to ensure the information is communicated and good working relation is upheld.
  • To create an environment which promotes employee morale and encourages the team to have pride in the work place and a high level of commitment.
  • To attend hotel and departmental meetings whenever required and to efficiently communicate relevant information to the appropriate staff.
  • To assist Food & Beverage Manager in training and coaching staff.
  • To ensure all staff meet their position requirements.
  • To liaise with the Food and Beverage Manager for disciplinary procedures.
  • To ensure the staff area is kept clean and replenished with food and beverage items, this includes condiments, coffee and water.
  • To ensure Bar stock for Night Manager is filled to bar levels.
  • To ensure staff follow opening, closing procedures, service standards and any changes are made taking into account the interest of the hotel and guest.
  • To promote a helpful and professional image to guest and staff and give full cooperation to any guest or colleague requiring assistance with a prompt, helpful, polite and caring attitude.
  • To deal with any guest complaint and to investigate in any complaint letter or negative comment cards.
  • To be knowledgeable of all products, Menus and standards within the departments. In the absence of a Supervisor to report any allegations of food poisoning/foreign objects in food and complete documentation.
  • To remain on shift beyond your scheduled time due to demands of the business to ensure guest satisfaction and ensure guests payment is complete.
  • To be flexible in assisting around the hotel in response to business needs and carry out all other duties legally and responsibly requested by management which fall within the scope and purpose of this position

Personal Specification:


  • Attention to detail
  • Organised
  • Positive attitude
  • Fluent English
  • Willingness to learn
  • Previous experience would be beneficial

To apply
Interested? If so, please send your full CV by clicking "apply" below, or alternatively you can contact Alex at Origin Multilingual UK on +

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