Training Support Coordinator - Henley on Thames, United Kingdom - KSA Learning Limited
2 weeks ago
Description
Job description
Are you looking for a new role in a successful, growing business, that mixes customer-facing elements with operational support?
Do you want to work in a team-based environment that offers flexibility to work at home and in the office? Then we want to speak with you
KSA Learning are currently looking for a full-time permanent Training Support Coordinator to join the business and become a valued member of the team.
This position is essential to support a year-on-year increase in demand for our services and will allow us to grow our offer without compromising on quality and service to our customers.
What you'll be doing:
Coordinate the smooth running of our programmes internally and externally to ensure our customer, their learners and our trainers get the best service possible from start to completion
Task will include:
- Account management
- Dealing with any queries from customers and trainers
- Using MS Outlook diaries. To maintain training calendars
- Booking of training venues and our trainer's accommodation when required
- Using Microsoft Word, PowerPoint to format, print and bind training material
- Organising the collection and delivery of training material
- Be in control of replenishing stationary and materials for the office and training sessions
Your ideal experience:
- Excellent communication skills on the telephone and face to face
- Attention to detail with good written skills
- Have experience using the Microsoft Office package
- Experience in coordinating diary management for customers and colleagues
- Experience with proofing and formatting
- Working with businesstobusiness customers to build on relationships
The person specification:
We are looking for someone, who is methodical in their approach and is able to organise their workload to meet important deadlines.
You will be a customer-focused, professional and friendly to get the most out of every interaction.
As we are a training company it is important that we are all open to learning and developing our skills sets.
Benefits
- We have supported and funded the training of our staff through externally recognised qualifications lead by their personal development plans
- We provide refreshments such as chocolates, biscuits. fresh fruit and tea & coffee, on a daily basis
- Flexible lunchtimes
- We provide the IT equipment for you to be able to work remotely e.g Laptop, Headset, mobile phone
- Flexible working, choose the days its best to work from home.
Due to the volume of responses, we receive, if you do not hear from us within 14 days, thank you for your interest.
Job Types:
Full-time, Permanent
Job Types:
Full-time, Permanent
Salary:
£24,000.00-£27,000.00 per year
Benefits:
- Work from home
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Henley on Thames: reliably commute or plan to relocate before starting work (required)
Work Location:
Hybrid remote in Henley on Thames
Application deadline: 24/02/2023
Reference ID:
KSA270123