Apprentice Team Administrator - London, United Kingdom - Ada, National College for Digital Skills

Ada, National College for Digital Skills

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Nature of the role:
Full time, permanent

Role Overview:

We're looking for someone to play a key role at the heart of our London team, responsible for supporting the apprenticeship team with multiple aspects of our growing programme offer.

Salary:
£24,000 - £29,000 depending on experience

Location and travel:
the post holder will be based in London. Some overnight travel to Manchester may be required, for which travel and accommodation will be covered.

Welcome to Ada

This is your opportunity to join a dedicated team who are committed to providing the best possible education and learner experience for our apprentices.

Ada, the National College for Digital Skills is a specialist digital skills college training and developing diverse higher-level apprentices into fantastic roles in the tech sector and transforming their lives in the process.

Our mission is to educate and empower the next generation of diverse digital talent.

We are now building our team in preparation for further growth in 2023.

We are looking to recruit someone inspired by Ada's mission and energised by the chance to play a key role in scaling up our work and impact in the region.

We're looking for an individual to provide an exceptional business support service to our apprentices, lecturers and wider stakeholders.

As a key member of our delivery team, your expertise will help to deliver an outstanding learning environment for all.

This is a hands-on and varied role but the key elements of this include participant enrolment, data management, dashboard maintenance, system administration and administration.

The post-holder will be detail-oriented, numerate and a great team player.

We are a supportive organisation which will help you achieve your goals through support and development opportunities.

Main Responsibilities including but not limited to

Administration

Be the first point of contact for Ada' s apprenticeship team. Welcome learners on site and proactively manage relationships within the Apprenticeship Team the Sixth Form Team and with external stakeholders
Support with the management of learner data including attendance (REMS) and progress (OneFile), working closely with the Compliance Manager and data team to ensure we are compliant with the ESFA.
Prepare clear communications for apprentices and employers on delivery schedules and key milestones
Support with delivery timetables and calendar management
Provide other administrative and project management support as needed both in our London campus and remotely (this could include supporting lecturers with the set up Google classrooms and with the classroom logistics)
Submit registers and be proactive in communicating with missing or late apprentices
Take responsibility for the apprentices journey together with the wider team
Be conscious of apprentice safeguarding concerns and assist the team in implementing a support plan.

Data and systems management

Update key team dashboards with latest information
Upload documentation into key systems such as OneFile and REMS
Help with enrolment process and its compliance
Support alignment with our team in the North West

Site management & health

Health and safety; managing site access; acting as Fire Officer; organising risk assessment; conducting facilities inductions for all our new starters
Administer first aid if needed (training provided)

Other Responsibilities:

Provide additional support to apprentices including adhoc troubleshooting, 1:1 support
Engage with the wider Ada team to share best practice and contribute to a culture of collaboration and support
Be aware of and comply with the safeguarding policy, code of conduct, regulations and policies of the College and its commitment to equal opportunities.

The Person

Essential:

Experience of operations and of administrative systems
Very good ICT skills
Proficient in GSuite/MS Office
Good numeracy/literacy skills
Outstanding organisation skills with the ability to prioritise effectively
A commitment to Ada's mission and values and a passion for enabling everyone, regardless of background, to flourish and reach their full potential

Desirable:

An awareness of apprenticeships and the apprenticeship landscape
An interest in or willingness to learn about the digital technology landscape and digital skills ecosystem

Personal Qualities, Aptitudes and Skills:

Excels under pressure, maintaining a calm demeanour even when priorities shift
Proactive problemsolving ability
Adaptable and patient, able to manage many priorities at once and resolve concerns with empathy and compassion
An innovative selfstarter, excited by the prospect of being involved in growing Ada and its impact.

Safeguarding
(DBS) checks and references will be sought from previous employers prior to commencing employment.

Equal opportunities