Product Owner - Cheltenham, United Kingdom - Journey

Description

[Role Overview]

You'll work as a Product Owner in one of our cross functional agile teams, taking ownership of the product backlog and delivery milestones, for our groundbreaking, multi-tenant, eCommerce booking platform for luxury hotels, spas and resorts.

[What You'll Do]

• You will work closely with the Product Director, and other members of the Product team to define backlog priorities, ensuring it aligns with business goals and meets the needs of our guests and hotel/spa partners.
• You'll become an expert in all aspects of the product, able to communicate the value in the platform and how to get the best out of what is there.
• Develop a deep understanding of our guests, their needs and pain points, and the luxury hotel/spa industry as a whole.
• Work closely with the engineering team to ensure timely delivery of highquality products, monitoring progress and addressing roadblocks along the way.
• You'll work with the design where necessary to ensure that stories have suitable designs that visualise the requirements.
• You'll work with analysts to help measure performance of features and inform decisions for change.
• You may help to triage defects reported by the support & implementations team where appropriate, and prioritise with the appropriate product development team.
• Stay uptodate with industry trends and competitive landscape, leveraging this knowledge to inform product decisions.
• This is a complex technical project, so you will always be looking to learn the things you don't know, listen and ask the right questions to ensure you can provide the right information for the team.

[How we work]

We use Atlassian products (JIRA, Confluence) for management of features added to our product platforms. We work in 2 weeks sprints.

Dailies, backlog refinement, retrospectives and day to day management of the product backlog may be completed remotely (working from home), but periodically you may be required to come to the Cheltenham office for face-to-face meetings, planning/workshops or team building.

However, this will largely be a remote working role.

Journey is a fast paced and exciting place to work. No two days are the same. That said, more is not always better. We believe that engaged, fulfilled people are more satisfied and productive at work. We aim to provide you with balance.

We have several team days as a whole company throughout the year, and our development team workshops provide you with more opportunities to get to know your teammates and have some fun.

As self improvement and learning is encouraged, we'll support you to attend any conferences or courses that are appropriate.


Requirements:

[What You'll Bring]

We're a collective of disruptive thinkers, digital specialists and tech pioneers. But above all, we're a family. We win together, and lose together. So we're looking for someone that yes has the skills, but also has our back, like we'll have yours.

• 5+ years experience as a product owner working in an agile delivery environment.
• Strong analytical and problem solving skills.
• Experience working with hospitality or eCommerce software is highly desirable.
• Experience developing solutions requiring third party APIs is highly desirable
• You are driven, curious and collaborative.
• You'll have a deep understanding of agile/scrum. Any experience as a ScrumMaster or Agile coach would be an advantage.
• A pragmatic approach. We strive for best practice, but adapt where the situation requires it.

- 'Why?' will be a dominant word in your vocabulary.

• You'll love a diagram You're experienced using tools like LucidChart and Spark to document processes and describe requirements
• You'll be keen to listen and understand team members' points of view, and be able to articulate your own.
• Used to, and unphased by working in a fast paced environment.
• Good knowledge of Jira and its 'features'
• Always organised and on time for meetings
• You are fluent in both spoken and written English

[What we'd like to see]

• You take the time to learn everything there is to know about our platforms, and what problems they help our clients and their customers overcome.
• An eagerness to excel. A conscientious worker who takes pride in the team's work.
• The confidence to present improvements to processes and techniques for better quality and productivity.
• Calm under pressure, and embraces a challenge with a willingness to find solutions
• Keen to collaborate.
• Keeping an eye on new technologies and sharing your knowledge with the team and running workshops to help others learn and develop.

Benefits
[What You'll Get]

Success is a mutual game, which is why we invest heavily in our team. We believe in true partnerships that reward equally, so in return for your product owner expertise, we offer a suite of perks to complement a benchmarked salary, including flexible working, personal development initiatives and much more

• Money. [DOE