Administration Officer - Nottingham, United Kingdom - Self Help Uk

Self Help Uk

Verified Company

Nottingham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Administration Officer - Job Advert
£20,000 per annum

Full time

Permanent 37.5 hours a week

Location:
Self Help UK office, Nottingham/Hybrid

Above Statutory Annual Holiday Allowance

Are you ready for an exhilarating opportunity to make a significant and positive impact on Deaf people's lives?

Join our dynamic team as an Administration Officer and play a pivotal role in providing crucial support and assistance to clients referred to our life-changing cancer project.

Get ready to embark on a rewarding journey where you will ensure a seamless experience for clients, guiding them from referral to the appropriate team, all while keeping our operations running smoothly with your exceptional administrative skills.

Minimum requirement of BSL Level 3 or equivalent experiences.

Your impactful contributions will include:

Accepting referrals and accurately inputting data into our stateoftheart CRM (Customer Relationship

Management) system from multiple channels.

Creating and maintaining client profiles on the CRM system, ensuring comprehensive and uptodate information.
Adhering to strict safeguarding policies and procedures to ensure the utmost care when handling referrals.
Responding promptly to projectrelated inquiries, offering unwavering administrative support to both clients and dedicated volunteers.
Maintaining the CRM system meticulously, guaranteeing that client and volunteer information is accurate and reliable.
Creating and managing dynamic Excel spreadsheets, allowing for seamless data management.
Collating essential information from the CRM system for insightful reporting and forwarding it to SORD at Manchester University.
Skilfully handling incoming and outgoing mail, effortlessly juggling ad hoc administrative tasks as they arise.
Assisting in organising rooms for staff meetings and community events, making every occasion memorable.

We firmly believe in the power of diversity and actively encourage applicants from all backgrounds to apply.

Job Types:
Full-time, Permanent

Salary:
£20,000.00 per year

Benefits: