Operations Executive - London, United Kingdom - YouLend Ltd.
Description
YouLend is an award-winning financing platform for many of the world's leading e-commerce sites, tech companies and payment service providers, including eBay, Paymentsense and Allianz Global Investors. We provide flexible lending to thousands of small businesses.
:
We are looking for an Operations Executive within the KYC to work as part of a sociable, busy team managing our customer operations.
Operations sits at the heart of the company so you'll get to see how the whole business works and fits together.
You will work with a variety of enterprise technology platforms and YouLend proprietary solutions to background check prospective merchants as well as providing support to the rest of the team.
We are constantly innovating and automating workflow, and you will be expected to contribute your views on how we can continuously improve.
Responsibilities
:
- Responsible for conducting due diligence, including complex cases, on customers in line with regulatory standards.
- Sourcing of data from approved public sources using the methods outlined in policies and procedures.
- Be able to identify high risk indicators/ red flags when conducting KYC/KYB
- Be the first point of contact for KYC/KYB queries and coordinating with relevant teams to obtain all necessary information
- Liaise with inhouse developers to improve bespoke systems
- Follow process controls and making recommendations to improve the efficiency, control, and work quality of existing KYC/KYB processes
- Deal with ad hoc queries from clients / merchants
- Identifying and contacting potential risk merchants regarding nonpayment
- Ability to be flexible, quickly learn new skills, and meet uncompromising quality requirements and production expectations while working closely with others.
- Ability to work independently; take initiative; and adapt to change.
- Strong processing and analytical skills with the ability to analyse large amounts of data, decipher higher risk attributes, and handle appropriately.
- Strong interpersonal and verbal/written communication skills.
- Enjoy working in a fastpaced, demanding environment
- Highly organised and reliable
- Excellent attention to detail, numeracy and literacy skills.
- Be ambitious and motivated as the company grows there will be opportunity for development
Advantageous:
Spanish or German language proficiency.
We are an equal opportunity employer and value diversity.
We do not discriminate in employment and personnel practices based on race, sex, age, disability, religion, nationality, or any other basis prohibited by applicable law.
Hiring, transferring and promotion practices are exclusively decided based on qualifications, merit, and business need.We offer comprehensive benefits package that includes:
- Social events
- Learning and development opportunities
- Corporate benefits such as free lunch, private health care, pension and many more.
- Modern and sophisticated office space in Central London.
- Enhanced Maternity and Paternity leave
Salary
:
£2- 30,000k
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