Faculty Casework Officer - London, United Kingdom - University College London
Description
Ref Number
B
Professional Expertise
Administration and Business Support
Department
UCL BEAMS (B04)
Location
London
Working Pattern
Full time
Salary
£40,524 - £48,763
Contract Type
Permanent
Working Type
Hybrid (20% - 80% on site)
Available For Secondment
No
Closing Date
09-Aug-2023
About us:
About the role:
The main purpose of the job
The post holder will be a member of the Faculty Education Team, and report to the Head of Student Casework for the Faculty of Engineering Sciences.
The post holder will also have close contact with the Departmental Tutors, Graduate Tutors and senior administrative staff in the Faculty and their constituent departments and in UCL Student and Registry Services.
You will be working in a fast-paced environment and be responsible for managing the faculty's student casework flow, as well as the administrative functions and records relating to the Student Support and Casework Frameworks.
Please note, this is an Internal recruitment advert, available to eligible UCL workers only.
About you:
The following are some of the essential criteria required for this role:
- Good standard of general education to first-degree standard or equivalent.
- Awareness of the Disability, Data Protection and Freedom of Information Acts, and how they impact students
- Experience in casework management and designing and improving associated administrative processes
- Excellent oral communication skills, including the ability to deal with distressed individuals on occasion
What we offer:
As well as the exciting opportunities this role presents, we also offer great benefits some of which are listed below:
- 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days)
- Additional 5 days' annual leave purchase scheme
- Defined benefit career average revalued earnings pension scheme (CARE)
- Cycle to work scheme and season ticket loan
- Immigration loan
- Relocation scheme for certain posts
- On-Site nursery
- Onsite gym
- Enhanced maternity, paternity and adoption pay
- Employee assistance programme: Staff Support Service
- Discounted medical insurance
Our commitment to Equality, Diversity and Inclusion:
As London's Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world's talent.
We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.
These include people from Black, Asian, and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women.
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