Client Advisor - London, United Kingdom - Jil Sander

Jil Sander
Jil Sander
Verified Company
London, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Client Advisor:


  • Jil Sander is looking for the perfect profile as Client Advisor for our point of sale in London.
  • Main Responsibilities:
  • Welcome the customer, providing an excellent in-store experience at all times, trying to perceive his/her needs and expectations, providing all necessary information about the product, current trends, etc.
  • Develop and maintain effective oneonone relationship customers, using also digital tools
  • Maintain accurate records of all key customer account activities, and uses the information for ongoing reference, including Contact names, Special delivery requirements, Product preferences, Outstanding price quotes, Previous order history, All follow up information related to closing the sale
  • Demonstrate brand and product knowledge, based upon the provided training program, as well as keeping up to date with the luxury environment and competitors
  • Achieve established personal and store sales goals, by thoroughly and effectively managing all customer accounts through all stages of the sales cycle and the purchase process. Respond to all products inquiries (direct and indirect) and attempts to convert them to sales.

Life Skills:

  • Ability to handle clients with personal care and empathy
  • Strong attention to details
  • Resultsdriven and customer focused
  • Time management
  • Problem solving
  • Omnichannel retail orientation
  • Flexible availability including weekends, and holidays

Requirements:

  • 2/3 years of experience in the luxury fashion
  • BOH knowledge
  • Proactivity, enthusiasm, fashion knowledge and problem solving
LI-CC1 #JS

  • Location: London, GB
  • Employment Type: Full time
  • Function: Retail
  • Seniority: Professional
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