Care Coordinator - St Helens, United Kingdom - Home Instead

Home Instead

Verified Company

St Helens, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Company Description
We are seeking a professional and empathic individual to join our well established and experienced team in St Helens.

This role is to solely focus on producing and maintaining effective rotas, you will not be required to support care management.

Our office was established in 2012 and our mission is to provide the highest quality home care service to our local community.

We listen. We understand. And we're here to help.

At Home Instead, we've helped tens of thousands of families through every imaginable situation, with home care that is truly personal to them.

Let's find a way through this together.
-
37.

5 hours per week:
-
No On Call required as an established team is in place.

You are to create and maintain effective and balanced schedules for all staff and clients, ensuring an excellent weekly continuity rate.
Ensure schedules are prepared, considering travel time, holidays, training and lastminute cancellations.
Be responsive to changes in the schedule and liaise with relevant team members.
Match Care Professionals to new clients in conjunction with client services team and arrange introductions.

Qualifications

Experience of working in a scheduling role within a home care or other relevant environment such as logistics.
Good working knowledge of IT systems with experience of Microsoft Office or Google Suite and CRM software with the ability to learn and adopt new technologies where appropriate.
Highly resilient and positive with excellent communications skills.
Excellent organisation and prioritisation skills with the ability to work calmly and accurately under pressure.
Team player with strong interpersonal skills with the ability to build rapport quickly.
Excellent attention to detail with the ability to multitask.
Logical and analytical with the ability to work on own initiative and meet deadlines.

Additional Information

If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.

We offer an excellent support and benefits package to all employees to ensure healthy wellbeing is maintained.