Sales Coordinator - Edinburgh, United Kingdom - Waldorf Astoria Edinburgh

Tom O´Connor

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Tom O´Connor

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Be a Proud Ambassador of the Caley
The stories begin here at Waldorf Astoria Edinburgh - The Caledonian:

Known locally as the "Caley", Waldorf Astoria Edinburgh - The Caledonian, was built in 1903 and is one of Edinburgh's most iconic landmarks.

Standing proudly at the West End of Princes Street, this former Victorian railway-building hotel nestles in the shadow of Edinburgh Castle.

Its reputation for style and excellence has attracted international visitors and notable personalities for over one hundred years.

Click on the links to get a glance inside the doors of our hotel: Hotel Website, Instagram, YouTube


WELCOME TO A WORLD OF OPPORTUNITIES
Why do we enjoy working here? This is more than just a workplace.

  • Here you have the opportunity to develop and discover yourself as much professionally as you do as a person.
  • Here they support you and encourage your individuality.
  • Here you will meet incredibly inspiring people you can call friends, for life.
  • Here we are incredibly passionate about delivering special unforgettable moments to our guests and colleagues.
At the Waldorf Astoria Edinburgh - The Caledonian, we are proud to guarantee every team member at the hotel a wage of at least ELEVEN POUNDS per hour


We can coach, train and develop you to help find your passion, whether it is your first role in hospitality or you are ready to take that next step.


A WORLD OF REWARDS

  • Hourly Rate of £11.40 per hour (plus gratuities which are shared across the team/ and you will also be included in our fantastic upselling program).
  • As a permanent contracted Team Member, you will enjoy time and a half for any overtime, including bank holidays.
  • Smart uniform provided and laundered
  • Free and healthy meals when on duty catering to a variety of dietary requirements
  • Grow your Career your next position could be as a Team Leader or Supervisor.
  • Personal Development programmes designed to support you at every step of your career with our own Learning and Development Manager based at the hotel.
  • Team Member Travel Program: discounted hotel nights from FORTY POUNDS per night around the world with GO HILTON As well as a free stay at the hotel on the successful completion of probation
  • Team Member Referral Program offered at a rate of £500 per a successful referral
  • High street discounts: with Perks at Work offering a wide range of retail discounts, including cinema tickets, supermarket discounts and many more
  • Holiday: 28 days including bank holidays (increasing yearly for every full year you work up to 33 days)
  • Discounted dental, health cover and life insurance
  • Modern and inclusive Team Member's areas
  • Recognition nonstop all year long
  • Birthday join us for a team birthday dinner at the hotel
  • Want to find out more follow us on the HR Instagram


We look forward to explaining in detail the range of magnificent benefits that you would expect from a global hotel organization like Hilton Worldwide.


Waldorf Astoria is effortless Luxury - rooted in elegant service, delivering unforgettable experiences.

  • If you understand the value of personalised attention and know how to treat even the most extraordinarily different experiences with the same rich level of guest service, you may just be the person we are looking for_

Coordinator duties:


  • Update Wish Walk as appropriate & provide Reporting
  • Management and tracking of supplier invoices
  • Daily Consortia tracking on OnQ SM
  • Weekly reporting internally and regionally, e.g. Hotelligence
  • Support with Sales teams expenses
  • Submit corporate rates, load SRP's and submit amendments through Onq SM as directed by the team and within the deadlines set out
  • Do regular corporate rate checks to ensure they are loaded and bookable
  • Complete month end or Weekly reports
  • Prepare presentation packs for key stakeholders, owners and customers
  • Complete contracting on behalf of team as required
  • Look after all Systems as appropriate and become proficient in the use of these systems including the following
  • ONQ PM, ONQ PMS, R&I Delphi & Delphi FDC, Lanyon or any other relevant system
  • Assist with submission of SIP targets and tracking & auditing results
  • Creating spreadsheets
  • Collation of responses from both internal and external colleagues
  • To provide accurate, up to date information to appropriate internal contacts, responding to requests in a timely manner.
  • To maintain accurate Sales Team data, preparing and presenting reports to agreed deadlines.
  • Organization, alongside Sales team, of specific events hosted by the Sales team (FAM trips, sales blitzes, customer engagement).
  • Liaising with both external and internal customers
  • Creating Invites, tracking of RSVP's
  • Organizing/ordering and stock keeping of promotional materials
  • Other duties as assigned

Researcher duties:


  • Prospect for new leads using smart technology, online tools like LinkedIn Sales Navigator
  • Research & deliver market intellig

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