Pension Administrator - Crawley, United Kingdom - Sanderson
Description
Pension Administrator - remote position
Permanent role
Salary:
£25,500
Our client based in Crawley has opened a position for a pension administrator. This is a great time to join the business as it's going through a transition.
We are also delighted to say that this role comes with strong progression opportunities and comeswith a well rounded employee package.
We are looking for applicants with at least one year experience working in a Pension administration role. A remote working setup is beneficial, as well as bulk pensions annuity experience.You'll be:
- Providing administration service to customers
- Providing both buy in and buy out administration services
- Resolves customer enquiries (oral and written) based on competent working knowledge of the customer requirements [and case history]
- Collating and escalating Trustee and client enquiries (oral and written)
- Drafting of nonstandard correspondence in response to customer enquiries
- Collates and analyses data and produces routine reports, schedules and summaries in order to update customer records, resolves customer queries
- Building and maintaining relationships with internal stakeholders, Trustee administrators and client stakeholders
- Have experience of Defined Benefit Pension Schemes
- Have Excellent attention to detail and capable of following defined processes and procedures
- Superior communication skills: written and oral
- Have a Strong desire to deliver exceptional customer service
- Have Proven track record of quality, timely delivery
- Have the excellent ability to develop positive and productive working relationships
- Good IT skills and a willingness and aptitude to learn a variety of systems
- Have Previous experience of Bulk Purchase Annuity administration is desirable
Thanks,
Hiring team.
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