Workshop Administrator - Bristol, United Kingdom - Resolve Personnel Ltd

Resolve Personnel Ltd

Verified Company

Bristol, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title:
Workshop Administrator

Directly reports to:
Regional Workshop Manager

Aim of the role:
The overarching purpose of the Workshop Administrator is to provide comprehensive administration services to the Workshop.

This will include supporting the Regional Workshop Manager with the provision of timely data, taking responsibility for the accurate processing of job card information and providing support for vehicle scheduling and invoicing and liaising with our clients and third-party providers.

Key component parts being:

Ensure all Fleet and Plant due dates are met and planned into the workshops accordingly
To open and close job cards in a timely manner
To accurately process and maintain appropriate records
To programme work into the workshop as required
Dealing with phone calls and queries
Preparing statistics and figures for reporting purposes
Develop working relationships with third party providers and ensure knowledge of service level agreements
Support the procurement of parts/services
Support workshops to implement and communicate health and safety reporting processes
Support the Regional Workshop Manager as required.

Further Accountabilities:

To comply with company SHE (Safety, Health and Environmental) policy, procedures and legal requirements
Coordinate and produce accurate and timely reports and analysis
Have a clear understanding of the importance of Profit & Loss and the importance of cost authorisations
Assist with collating information for management reporting in order to drive change within the business
Work with the Regional Workshop Team to provide KPI reporting processes and financial indicators
Maximise customer revenues and margins through the promotion and upselling of products and services
Develop close relationships with key customers to help convert profit opportunities
Identify opportunities for continued cost savings and efficiencies
Regular reporting of KPIs to measure operational effectiveness and workshop productivity
Work with team to ensure that invoicing processes are adhered to, to minimise accounting errors
Support Super Users in the production of Jaama and new processes and procedures that help to eliminate challenges with the current ways of working.

Working Monday - Friday 8am-5pm, with 1 hour lunch.
23 days holiday plus bank holidays.
Free parking availabe on site.

Rate of Pay:

£27, £28,000.00 per year

Job ID - WA/BSL