Marketplaces Executive - Kiln Farm, United Kingdom - Rohan Designs

Rohan Designs
Rohan Designs
Verified Company
Kiln Farm, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Who we're looking for? The following are the essentialskills required:

  • Experience of completing JLP Smarthseet and similar Product Information sheets.
  • Experience working with marketplaces and/or D2C channels with an understanding of how to manage sales performance.
  • Experience in trading products on John Lewis, Next and Amazon through either a seller or vendor model.
  • A strong understanding of directtoconsumer marketing and content.
  • Experience in implementing eBusiness strategy and driving both internal and external buy in.
  • The ability to translate numerical data and analytical findings into actionable recommendations.

About the role:

Main responsibilities:

  • Daily site maintenance, correcting product descriptions, product placement, new item posting, out of stock item removal, and overall functionality.
  • Marketplace Ecommerce operations, customer service management, updates, post listings, promotions, merchandising, maintenance, and performance.
  • Monitoring advert costings across the various marketplace channels.
  • Plan weekly, monthly, and annual forecast for channels as well as item and category projection for inventory management in conjunction with Merchandising and Finance.
  • Management of account queries.
  • Create and launch promotional activity and decide the suitable channel strategy.
  • Reporting of product listing and optimisation suggestions.
  • Create engaging, highquality content.
  • Develop the merchandising strategy
  • Support the finance department to reconcile sales and returns.
  • Review marketing channels and site performance metrics to explain variances to business.
  • Determine why certain products are trending up or down, clearly articulate observations and propose strategies to troubleshoot problems.
  • Review monthly customer service reports and put into place action items to ensure efficiency of the process.
  • Create sales reports and feed back to the wider team on a weekly basis.

What's in it for you?

  • Free onsite parking
  • Personal clothing allowance and discounts
  • Contributions to a Pension scheme, Life cover, and EAP scheme
  • Government ride to work scheme

About the company:

Founded in North Yorkshire in 1972, with our first shop opening in Long Preston in 1983, Rohan's world-class clothing has seen customers through countless adventures over the last fifty years.


We pride ourselves on fiveprinciples:
protective, lightweight, packable, easy-care and versatile.

The focus on constant innovation in these five areas ensures our clothing is ready for any challenge thrown at it, from multi-day treks to relaxing coastal walks.

Technology is inherentto Rohan. Our range is designed to make your journey, no matter how big or small, easier and more comfortable.

Having won the Which? Award for Customer Service in the last 3 years we are keen to maintain the standard recognised by our customers.

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