Medical Receptionist - Newcastle upon Tyne, United Kingdom - Brunton Park Health Centre

Brunton Park Health Centre

Verified Company

Newcastle upon Tyne, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Key Result Areas & Main Duties

Administration

The post-holder will:

Reception

The post-holder will:

Answer the telephone and signpost to most appropriate health care service
Maintain the computer clinic system in an accurate and secure manner
Accept requests for repeat prescriptions, checking EMIS Web for incoming electronic prescription requests
Open post, date and scan
Photocopy insurance medicals and reports and maintaining record book and files thereof
Provide support services to GPs, Practice Nurses, Practice Manager and administrative services for other team members
Helping with the sorting of filing in new medical records in order that they are in the form used in the Surgery
Maintain a record of daily lab tests, both outgoing and incoming, in a manner suited to the needs of the Practice
All staff members may be asked to make tea and coffee for visitors, despatch the post, take recorded items to the post office,
To make appointments, bookings and admissions as required
To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure
To retrieve medical records and assist the completion of medical/insurance records
To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries