Rota Administrator - Stevenage, United Kingdom - Stanmore Medical Group

Stanmore Medical Group

Verified Company

Stevenage, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

STANMORE MEDICAL GROUP is a forward thinking, progressive, dynamic, technologically driven, expanding and modern General Practice. We are currently looking for a Rota Administrator to join our friendly and proactive Rota Team, Monday to Friday. Exact hours to be discussed. The successful applicant will be mainly based at our Stanmore Road surgery but with the possibility of working in other locations of the Practice. The Rota Administrator will support the Stanmore Medical Group management team in the delivery of the GP rota.

Mission Statement

This Practice aims to deliver high quality family health care, utilising public and private resources to maximum efficiency to ensure the needs of our patients are met.

We recognise that the smooth running of the Practice depends on the good and efficient co-operation between the Doctors, Practice and Business Development Manager, Practice Staff, the District Nurses, Midwives and Health Visitors.

We endeavour to have a good relationship with each other as well as our patients.

We will not discriminate against any patient regardless of sex/orientation, religion/belief, race, ethnicity, disability, age.

MAIN ELEMENTS OF THE ROLE INCLUDE:

GP and Nurse Rota management and maintenance
PCN Rota Maintenance
Extended Access Maintenance
Maintenance of all computer access
Reporting and managing satistics via use of spreadsheets

MAIN DUTIES AND RESPONSIBILITIES:

Daily maintenance to ensure cover provided on rota
Manage GP rates and support GP pay process
Be the named point of contact for all rota queries
Support management team with all rota duties
Provide general administrative support where required
Provide induction programme and administrative support to trainee GPs
Provide IT set up for all new staff
Provide IT support for all leavers
Arrange or provide system training to new staff where appropriate

Key Relationships:

Rota Manager
Practice and Business Development Manager
GPs
Nurses
Agencies
Clinical Managers
Clinical Team Administrator
Primary Care Network Stevenage North staff
Call Centre/Reception Team

ESSENTIAL

Educated to GCSE or equivalent standard, including English at Grade C or above
Excellent Microsoft Office skills including Excel
Ability to work as part of a team and independently
Ability to use own initiative
Excellent communication skills, with the ability to communicate with all stakeholders
Accuracy and eye for detail
Ability to manage own time and workload in a fast paced office
Ability to demonstrate professionalism at all times
Working effectively with healthcare professionals and external agencies (care homes, locums, etc)
Experience in maintaining information systems
Understanding of confidentiality and Data Protection principles
Workforce planning experience
Experience in maintaining rota based systems
Car driver and owner of own vehicle

DESIRABLE

Previous experience in NHS or GP practice
SystmOne Experience
Customer service experience

Generic Responsibilities
All staff members at Stanmore Medical Group have a duty to conform to the following:

Equality, Diversity & Inclusion

A good attitude and positive action towards ED&I creates an environment where all individuals are able to achieve their full potential.

Creating such an environment is important for three reasons:
it improves operational effectiveness, it is morally the right thing to do, and it is required by law.

Safety, Health, Environment and Fire (SHEF)
This practice is committed to supporting and promoting opportunities for staff to maintain their health, well-being and safety.

You have a duty to take reasonable care of health and safety at work for you, your team and others, and to cooperate with employers to ensure compliance with health and safety requirements.

All personnel are to comply with the Health and Safety at Work Act 1974, Environmental Protection Act 1990, Environment Act 1995, Fire Precautions (workplace) Regulations 1999 and other statutory legislation.

Confidentiality
This practice is committed to maintaining an outstanding confidential service.

Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters, pertaining to their care.

They do so in confidence and have a right to expect all staff to respect their privacy and maintain confidentiality at all times.

It is essential that if, the legal requirements are to be met and the trust of our patients is to be retained, that all staff protect patient information and provide a confidential service.

Quality & Continuous Improvement (CI)

To preserve and improve the quality of our output, all personnel are required to think not only of what they do, but how they achieve it.

By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work.

The responsibility for this r