Senior Consultant - Windermere, United Kingdom - Impact International

Description

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Senior Consultants play several important roles that contribute to Impact's success, from designing and delivering innovative and transformative solutions to building rapport with our clients, to serving as trusted advisors on leadership development challenges.

The work with clients is focused mainly on leading the design and delivery of our customised solutions focused on the development of senior leaders and supporting Management Consultants with organisational change and emergent challenges.

Impact is a highly collaborative environment that requires the Senior Consultant to solve problems creatively and resourcefully, sometimes requiring innovations that span interdependent functions and actively promote a learning culture across the global business.

The role provides content expertise and perspective as an innovative and collaborative member of Impact's many Client Service Teams, positioning Impact to liberate human potential as a world-class experiential learning organisation.

You'll mentor at least one Consultant to support their growth towards becoming a Senior Consultant and contribute to the development of impact people.

Senior Consultants also contribute to developing our 'Thought Leadership', IP and practice in at least one area of our solutions and collaborate with our global colleagues to do this in a way that supports both our Marketing/Sales propositions and our practice.

• Digital fluency with virtual learning design and delivery with extensive experience in synchronous and asynchronous methods, including proven history of experiential learning approach and activities.
• Demonstrate high performance by working autonomously in a selfdirected manner and in collaboration with colleagues via strong teaming skills with the ability to support colleagues' creativity, build trust, respectfully disagree, and learn from mistakes.
• Client focus in a fastpaced environment with the ability to work under pressure, deliver on tight deadlines, and a proven ability to prioritise and manage complex projects and multiple stakeholders concurrently.
• Willingness to go above and beyond to deliver excellent client service in the pursuit of positive results for individuals, groups, and client organizations, while maintaining programmed profitability.
• Demonstrated background of agility, comfort with ambiguity, and the ability to be decisive, resilient, and flexible.
• Proficiency in languages other than English for facilitation is an advantage but not essential.

• Required: 4year bachelor's degree or commensurate working experience beyond our minimums listed below.
• Required: 5+ year's experience facilitating in person and virtual corporate/organisational learning programmes
• Preferred: 4+ years of experience in Learning & Development, Programme Design, Talent Development, Human Resources
• Strong background in industry, education, human resources, coaching or consultancy

• Take the lead on solution mapping, design, and delivery for multiple clients using Impact's range of solutions that reach varying leadership levels and industries.
• Bring confidence, passion, and inspiration to the client consulting process by orchestrating efforts through and with clients, the Client Service Team, Impact Associates, and other vendors.
• Exceed client expectations as a trusted and capable advisor, designer, and delivery partner on a regional and international scale, as required.
• Leverage prior experience to develop innovative solutions in virtual and facetoface contexts by facilitating the learning experience for participants in real time and in the moment around real challenges and consequential experiences.
• Represent Impact brand values with clients, Client Service Teams, and Impact UK's team as well as maintaining a strong working knowledge of Impact's methodologies, pricing structure, client budget, contracting, and invoicing process.
• Partner with Business Development to provide consulting support including sales calls, RFP submissions, proposal writing, and commercial growth opportunities within existing client accounts.

• Partner with Marketing to advise and create targeted content, as needed.
• Identify and proactively seek opportunities to consistently develop personal skills and knowledge for self and others; leverage existing knowledge, skills, and experience to add to our consulting services across the team, both fulltime and Associate.
• Conduct research, as needed and actively support our proposition and innovation initiatives in their creation, development, and implementation.
• Operate as a strong memb