Key Worker Practitioner - Worcester, United Kingdom - NHS Herefordshire & Worcestershire Integrated Care Board

Tom O´Connor

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Are you committed to ensuring the rights of children and young people with a learning disability and/or autism are protected? Are you a positive and solution focused individual who is keen to learn and show a collaborative and compassionate approach to your work?


We are looking for a Key Worker Practitioner to work with a team of system changers who have a real passion for making a difference to work with our children, young people and their families and carers in a person-centred way, to help bring their voices to life and achieve their outcomes.

The Key Worker Practitioner will work with children and young people up to the age of 25 years.

The post holder will work with the Senior Key Worker Practitioner and other members of the Key Worker team - this is an innovative role suitable for an individual with demonstrable experience of working within healthcare, social care or education.


The Complex Needs Team at NHS Herefordshire & Worcestershire are delighted to host this team; responsible for supporting children and young people experiencing crisis or who are inpatients in Tier 4 mental health provision, 52-week residential care or at risk of admission.

In partnership with their families and the health, education, and social care system you will break down barriers to ensure children, young people, or young adults with a learning disability and/or autism access the care and support they need.


  • Have relevant experience of working with children and young people who have autism and/or a learning disability
  • Have an understanding of how escalating need and crisis points challenge individual and family relationships
  • Be passionate and innovative about working coproductively and have experience or a passion for personalised care planning
  • Have a good understanding of working in partnership and developing positive relationships that make things happen for children and young people
  • Ensure children and young people and their families have a voice and are fully involved in their care and treatment
  • Contribute to shaping the future of the Key Worker roles
Key Workers will be hosted by NHS Herefordshire & Worcestershire, working across education, health, and social care.

The project will be driven by the lived experience of children and young people and their families, therefore our 'experts by experience' will be critical partners to shape how we work.


The Key Worker roles will involve visiting patients in Tier 4 beds and will therefore require some travel outside of Herefordshire and Worcestershire (postholders will receive reimbursement of these travel costs).


NHS Herefordshire and Worcestershire is the NHS organisation responsible for planning, buying, and monitoring health services for our population of over 800,000 people who live within a mix of urban and rurally dispersed communities, spanning two of the largest counties in England.


We have a workforce of over 250 employees and hold a budget of £1.19 billion to commission hospital, community, and mental health services.

Our organisation is a dynamic, forward-looking, and vibrant place to work, set within the backdrop of some of the country's most beautiful countryside.


In return, we provide a supportive and collaborative environment where we work with our staff to provide opportunities for you to reach your full potential and to develop a rewarding career within an exciting and evolving environment.

We aim to enable our employees to achieve a positive work-life balance through a blend of collaborative workplace attendance combined with regular home working.


Benefits include:

  • Employee Assistance programmes and access to a wealth of online health and wellbeing support
  • Competitive NHS Pension Scheme
  • Comprehensive opportunities to learn new skills and to develop your career within a caring and inclusive environment
  • Generous holiday entitlement, which increases in line with service. There is also the opportunity to purchase additional leave.
  • Flexible working patterns to support individuals worklife balance.


The Key Worker Practitioners will work with children and young people up to the age of 25 years, exercising a high level of autonomy and initiative.

They will work with a range of stakeholders across Herefordshire and Worcestershire building on existing developments, the post holder will work with the Senior Key Worker Practitioner and a team of Keyworkers to deliver the Keyworker project across the ICS.


The Key Worker Practitioner will work with key project stakeholders; Families in Partnership Worcestershire, Parent Carer Voice Herefordshire, SpeakEasy NOW (Experts by Experience), SENDIASS Herefordshire & Worcestershire, Herefordshire & Worcestershire Health & Care NHS Trust, Worcestershire Children First, Herefordshire County Council Children's Services, and the ICS Tackling Health Inequalities Programme Board.


Main Duties & Responsibilities:

In preparation for the key working pilot submission parent/carer forum repres

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