Customer Finance Officer Appointeeship Service - Liverpool, United Kingdom - Knowsley Disability Concern

Knowsley Disability Concern

Verified Company

Liverpool, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

KDC are looking to appoint 2 x part time Customer Finance Officers to work collaboratively and lead the delivery of an independent appointeeship service for Knowsley.

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Do you want to make a positive difference to vulnerable people's lives?:

Are you understanding, empathetic and respectful to the needs of vulnerable people?:

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Are you able to work equally well collaboratively and autonomously?
Your role will ensure Appointeeships are managed with a person centred approach that promotes the independence of the individual.

The role will include, but not limited to

Making sure the client is happy with our service.
Checking if they need any additional support with their finances.
Reviewing their income and outgoings, including a full benefit check
Budgeting
Liaising with families and professionals
Passionate about the service you deliver

Interviews will be held face to face at KDC's office in Huyton on 7 September 2023

Desirable skills and knowledge

Ability to develop and establish efficient workflows/internal procedures
Knowledge of law and legislation relating to Corporate Appointeeship/Deputyship
An understanding of the Care Act 2014 and the assessment process
Experience delivering appointeeship service
Experience in a health and/or local authority involving the delivery of welfare benefits/financial advice service
Experience operating and managing banking software systems, preferable PFS/EML Card Payment Systems