Administrator/client Relationship Administrator - Chester, United Kingdom - Broster Buchanan Ltd
Description
Our client, a well-established and expanding Chester-based financial services company is looking for an experienced Administrator to join their growing team.
This is a global business, with a family feel, which offers flexible working, career progression and a very high level of development for its people.
- Being the first point of contact for all new and existing customers
- Introducing the business to new clients by having an excellent telephone manner and exceptional written and verbal communication skills
- Passing queries to the central administration team to be processed
- Dealing with new and existing clients requests for information within a timely manner
- Communicating effectively and regularly with clients to keep them updated with all necessary information
- Assisting with marketing and business development and organising virtual and face to face events and seminars
- Communicating effectively with senior level stakeholders, including Managing Director and Operations Director
- Ensuring all internal processes are adhered to at all times this is a highly regulated industry and so compliance with processes is key
- Administration experience with in a financial services environment, ideally trust administration (applicants with administration experience in the banking/ wealth management/ legal/ accountancy sectors will also be of interest)
- A self started with attention to detail
- Excellent verbal and written communication skills
Salary & Package Details:
- £30,000 - £40,000 depending on experience
- Flexible & Hybrid working (Offices based in Chester)
- Pension
- Private Healthcare
- 28 days holiday + bank holidays
- An exceptional level of career development and support. This opportunity has the potential to develop quickly into an office manager role/ develop in to other areas of the organisation, if you wish to
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