Customer Service Executive - London, United Kingdom - Relay Group Ltd

Relay Group Ltd
Relay Group Ltd
Verified Company
London, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Are you a results-oriented individual with a passion for delivering exceptional customer experiences while driving sales? Join our team as a Customer Service Executive and be instrumental in building lasting customer relationships while achieving sales targets.


Responsibilities:


  • Interact with customers, understand their needs, and provide tailored solutions, ensuring a seamless sales experience
  • Actively pursue sales opportunities, upsell products and services, and convert inquiries into successful sales transactions
  • Build rapport with customers, ensuring satisfaction and fostering repeat business
  • Analyze customer needs and provide appropriate solutions or recommendations
  • Upsell products or services to customers when appropriate

Skills:


  • Strong analytical skills to assess customer needs and provide effective solutions
  • Ability to identify sales opportunities, negotiate effectively, and close deals
  • Strong verbal and written communication skills with a customerfocused attitude

Salary:
From £23,871.41 per year


Benefits:


  • Company events
  • Onsite parking

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to Commute:

  • London (preferred)

Work Location:
In person
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