People Operations Specialist 6-month Ftc - London, United Kingdom - Lloyds List Intelligence

Tom O´Connor

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Description

Lloyds List Intelligence are the trusted experts delivering transparent and actionable maritime data empowering 60,000 professionals around the globe to make confident decisions that drive the safe, efficient, and lawful movement of trade by sea.

Our advanced analytics, artificial intelligence, and industry expertise transform our unparalleled data into unique insight delivered through data and analytics services, news and commentary, and publications.


We have teams working across the globe in data and analytics, product management, editorial and market analysis, technology, marketing, sales, and customer success.

We are recruiting for a
People Operations Specialist for a 6-month fixed term contract.


This role is balanced working model between home and our modern and centrally located UK office on London's Southbank, with an excellent and a wide variety of services and transport links situated nearby.


Role Profile

  • Responsible for the provision of HR operational support to colleagues in all regions. This includes the entire life cycle of employment, including onboarding, administration, including employee changes / benefits and offboarding.
  • The role will also provide operational support to the People & Culture Partner and VP, including the first line of support to Managers and colleagues for advice and guidance.

Key Responsibilities

  • Onboarding
  • Handle diverse and confidential information requiring a high level of accuracy and discretion.
  • Initiate new starter processes on HRIS and relevant supporting systems (IT, Finance etc).
  • Preparation of new starter documentation, including offer letters, contracts and referencing.
  • Employee Lifecycle
  • Organise new starter HR inductions
  • Provide the first point of contact for all colleagues on employee lifecycle enquiries. Resolve queries professionally and promptly and directing to internal or external resources where necessary.
  • Provide advice on people policies and practices including communicating core HR processes to stakeholders, managers, and employees.
  • Support the People & Culture Partner with employee relations including attending disciplinary, grievance and capability meetings, taking minutes and preparing related correspondence.
  • Management of the HRIS systems to ensure colleague profiles are maintained and accurately updated with any changes throughout the month. Ensure colleague electronic files are maintained alongside this.
  • Prepare reports from the HRIS, as required.
  • Prepare, distribute and coordinate all aspects of employee administration throughout the employee life cycle including change of terms letters, leaver documentation, family leave letters and reference requests.
  • Support the wider People & Culture Team with any adhoc projects
  • Identify and drive process improvement efforts, leveraging HR systems to support administrative tasks.
  • Compensation & Benefits
  • Support the reward and benefit processes including salary review, bonus and benefit enrolments.
  • Working with the Payroll & Benefits Specialist support with the administration for employee benefits (e.g., Life assurance, Health cover, pensions)
  • Work with the Payroll & Benefits Specialist to ensure all deadlines are met for monthly data changes

This is not a complete statement of all duties and responsibilities of this post. The People Operations Specialist may be required to carry out other duties as directed by the Company.

What we are looking for:

Essential

  • At least 12 months experience in a HR administration role.
  • Good knowledge and understanding of HR processes such as onboarding, employee lifecycle
  • Experience of using a HRIS and maintaining colleague records
  • Proven experience in MS office suite including MS Excel, MS Word and MS PowerPoint
  • A professional, diplomatic and friendly manner with strong customer service skills.
  • High level of attention to detail and accuracy.
  • Confidentiality and discretion are essential.
  • Strong planning and organisation skills an ability to appropriately reprioritise and change as needed.
  • Process orientation focus.
  • Strong interpersonal skills and ability to deal with external and internal stakeholders at all levels
  • Learning mindset: you have an ongoing interest and passion for learning
  • Ability to work in a fastpaced environment whilst maintaining a high level of data accuracy
Desirable

  • Experience supporting global colleagues
  • Experience supporting a payroll function
  • Previous experience using BambooHR
  • A CIPD qualification or studying towards

Our Promise to You - Benefits

  • 25 Days Holiday rising to 27 after 2 years' service and a day off for your birthday
  • Life Assurance for 4 x Salary
  • Company pension scheme: employee contribution of 5% basic salary, matched by an employer contribution of 5%
  • Up to 4 Days Paid Volunteering
  • Healthy Lifestyle Subsidy up to £250
  • Enhanced Family Leave (Maternity, Paternity, Shared Parental Leave)
  • Flexible benefits including P

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