Customer Assistant - Edinburgh, United Kingdom - CPG Consultants

CPG Consultants
CPG Consultants
Verified Company
Edinburgh, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description
We are seeking a Customer Assistant to join our team.

As a Customer Assistant, you will play a key role in providing exceptional customer service and support to our clients.

This position offers the opportunity to work in a dynamic and customer-focused environment.


Duties:


  • Assist customers with inquiries, product information, and purchases
  • Excellent customer service by addressing customer concerns and resolving issues promptly
  • Up sell products and services to enhance customer experience
  • Demonstrate strong time management skills to handle multiple tasks efficiently

Skills:


  • Excellent phone etiquette when interacting with customers over the phone
  • Ability to sell products effectively while meeting customer needs
  • Organizational skills to maintain records and manage tasks efficiently
  • Effective communication skills to interact with customers and team members


Join our team as a Customer Assistant and be part of a dedicated group committed to delivering exceptional service to our valued customers.


Salary:
From £23,875.00 per hour


Benefits:


  • Company events
  • Onsite parking
  • Paid volunteer time

Schedule:

  • Day shift
  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to commute/relocate:

  • Edinburgh: reliably commute or plan to relocate before starting work (preferred)

Work Location:
In person

Application deadline: 25/04/2024
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