Underwriting Assistant/senior Underwriting - London, United Kingdom - Liberty Specialty Markets

Liberty Specialty Markets

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

General information:

Creation Date:18-Mar-2024

Employment Type:
Permanent

Employment Type:
Full time

Ref #:

Description & Requirements:

Job Title:
Underwriting Assistant/Senior Underwriting Assistant - Reinsurance (FRS)

Location:
London

Duration:
Permanent
**About the Role: The LMRe Underwriting Assistants provide pre-bind underwriting support within the wider LMRe Operations Department. As a team we ensure our offshore colleagues are provided all the information required to accurately process policy level information onto our policy admin systems within the agreed SLAs. Supporting the underwriting teams in general administration of the policy file, reporting, operational process advice and guidance and other ad-hoc requirements also forms an important part of the role the team plays within the business. We also work very closely with the cash and credit control functions to ensure any issues or queries relating to payments are investigated and actioned accordingly.

About the Department & Team:

Support the Financial Risks Reinsurance business unit, providing accurate and efficient data management and processing of accounts, with the quality service levels.

You will gain extensive exposure to the underwriting function and work closely with the wider London LM RE team.

Key Responsibilities:

Data Entry and Quality Control:

Administers accurate and timely logging of data onto the relevant systems i.e. premium/ policy/endorsement /quotes/renewals and submission entries and manages own workload appropriately.
Monitors own performance with SLA's and KPI's
Maintains all user defined databases for underwriting unit
Assist in the resolution of all transactional data management issues (cash allocations, debtors, signings management) within SLA's
Support various month close procedures
Administers Document Management processes to correct standards

**Customer Management

Regularly meet and have open dialogue with the underwriting customers, to ensure:
that their service levels are being met

- performance and behavior feedback for the Underwriting Assistants is captured and where necessary, acted upon.
- data quality issues are identified promptly
- new administrative tasks can be captured and assessed in good time.

Anticipates the needs and provides underwriting support in a timely manner to the assigned Underwriting Class
Manage the timely response to requests for information related to policy processing
Involved in renewal preparation by monitoring risks throughout the year, creating renewal packs, chasing renewal information and updating renewal spreadsheets
Support box duties and/or ad hoc requests from underwriters (London Only)
Support other customers and colleagues as required, e.g. Claims Adjusters, Risk Engineers Exposure Management
Liaise with Brokers to manage Accounts
Identify and escalate important or critical business issues to the Underwriting Support Team Lead
Maintain a high level of confidentiality at all times

**Governance

Represent underwriting support team in meetings at the direction of or in place of the Underwriting Support
Team Lead/Operations Manager/Branch Manager
Coordinate any internal or external audit activities as directed by the Underwriting Support Team
Lead/Operations Manager/Branch Manager
Assist the Underwriting Support Team Lead/Operations Manager/Branch Manager in monthly and compliance reporting such as LAG and LAP reports (if appropriate)

**Team Work

Provides formal and ad hoc training to Underwriting Assistants as required
Prioritise work and gives a good level of attention to detail to ensure quality and timeliness targets are met
Ability to work well with other UA and wider Underwriting Support Team
Actively participate at weekly team meetings, sharing relevant information with colleagues and contributing positively to the team's objectives
Raise salient business issues to the appropriate management level
Contribute to system and process change activities as directed by the Underwriting Support Team
Lead/Operations Manager/Branch Manager
Any other duties as is reasonably requested.

Professional Development

Under the guidance of the Underwriting Support Team Lead/Operations Manager/Branch Manager make measurable progress against the development framework
Commit to and demonstrate progress towards professional qualifications (e.g.

ACII)

Seeks to further develop an understanding of Underwriting and target business
Maintain documented evidence of progression towards achieving annual appraisal objectives.

**Skills and Experience: - Relevant insurance experience, preferably within the London/ Lloyd's Market