Sales & Compliance Administrator - Glasgow, United Kingdom - Rettie and Co.

Rettie and Co.

Verified Company

Glasgow, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Key details:

Job Title:
Sales & Compliance Administrator

Location:
Newton Mearns

Department:
Sales

Work Contract:
Permanent, 35 hours per week

Days & Hours:
Monday 09:00-17:30, Tuesday 09:00-17:30, Wednesday Day Off, Thursday 10:00-19:00, Friday 09:00-17:30 and Saturday on a rota

About the role:

When you join Rettie you'll discover the difference you can make. We are growing an ambitious company, but at our foundations we have a family feel. We care about our people and want them to prosper.

We are proud that our Values of Teamwork, Determination, Dependability and Ambition guide our actions and behaviour towards our clients and each other, daily.

Based on these values, our aspiration is to cultivate and grow diverse, capable teams in an environment which will help you realise your career potential.

You will work closely with your colleagues in the branch supporting them in completing all regulatory compliance checks for all home buyers in line with internal policy procedures, including the completion of risk assessments and the collation of supporting documentation.

You will also provide general tasks for a variety of activities including property marketing and social media updates, administrative duties such as invoicing and on occasion supporting the team with property viewings.

Key responsibilities:

Greeting clients and providing a first point of contact to all enquiries
Building positive relationships with clients through regular phone contact
Responsible for home report and property information requests
Carry out property match searches in Reapit for an new property launches
Arranging viewing in to the Viewing Agents diary
Understand regulatory compliance requirements and assist the sales team in ensuring these are met including Anti-Money Laundering, Data Protection and CPR/BPR compliance.
Assisting with property marketing activities and invoicing as needed
Contributing content for the social media profile of the branch using relevant platforms
Ensuring accuracy of data input into our property database, Reapit, therefore ensuring the accuracy of management accounts and reporting.

Key requirements:

Essential:

Knowledge relevant to the role description
12 years experience in a similar role demonstrating customer service, administrative ability and knowledge of compliance
Fully IT literate and proficient in the use of IT systems including MS Word, Excel & Outlook
Willingness to perform administrative tasks
Strong written and verbal communication/numeracy/data analysis skills
Full, clean driver's license

Desirable:

Qualification in Estate Agency or similar
Experience based in an estate agency environment

About us:

When you join Rettie you'll discover the difference you can make. We're a growing and ambitious company, but at our foundations, we have a family feel. We care about our people; we want them to prosper and realise their potential.

We are proud that our values of Teamwork, Determination, Dependability and Ambition guide our actions and behaviours towards our clients and each other, daily.

Based on these values, we aspire to cultivate and grow diverse, capable teams in an environment which will help you realise your career potential.