Commercial Account Handler - Manchester, United Kingdom - Marsh

Marsh

Verified Company

Manchester, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Commercial
Account Handler - Manchester (Hybrid Working)

The company:
Marsh Commercial

We are Marsh Commercial, a diverse community of colleagues, serving a diverse community of clients with insurance, risk management and employee health and benefits advice and solutions.

The role:
Account Handler

We have a fantastic opportunity for a
Commercial
Account Handler to join our Real Estate team, part of the Commercial team located in our Manchester offices.

This is the perfect role for someone with a strong background in Commercial insurance, preferably in Property / Real Estate Broking, looking to develop their skills further within a Global Market Leader.

Knowledge and experience of Property Owners insurance is essential, ideally ranging from individual premises to sizeable client portfolios including both Commercial and Residential premises.

Working knowledge and placement experience of OCIP Construction Projects would also be advantageous.

If the above describes you and you enjoy providing exceptional customer service, talking to people and have a good level of attention to detail and time management then we want to hear from you.

This role will also offer hybrid working, with an expectation of 3 days per week spent in the office.

What can you expect?

An opportunity to join an established and client focused broking team and to work on a variety of complex commercial insurance policies
Full on the job training
A platform to build on existing knowledge and an opportunity to learn new skills in a continuous improvement environment
To build and maintain an excellent rapport with our clients, providers and colleagues across the Group

What you will be rewarded with?

Competitive Benefits Package including: 27 days annual leave, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.
Generous Family Leave including: 6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave plus shared parental leave options. To help ease the transition when you return to work you will be able to work 8 weeks at 80% of your normal work pattern and receive 100% of your normal salary.

We will rely on you to:

Work with Account Executives to retain and generate new business, by leveraging strategy information and managing contract reviews and midterm changes.
Strive to meet sales goals by partnering with Account Executives
Work on all aspects of account management and service delivery to clients, ensuring client needs are identified and met in line with agreed service standards.
Manage all day to day queries, renewals, amendments and midterm adjustments
Build and maintain relationships with clients, prospects, client teams and producers to provide best in class service and drive growth.
Perform critical client functions, including: evaluating risks; reviewing loss experience, cash flow and financials; developing solutions; articulating impact of options; leveraging prepared analytics and making recommendations to client across product lines.
Serve as a client contact for daytoday needs and answer standard or more difficult client questions to improve the client experience.
Maintains a detailed understanding of changing market conditions and understands and complies with all compliance, professional and transparency standards to better serve clients

What you need to have:

Commercial Insurance is essential however that can be from a Handler or Underwriting background
Ambitious nature and a keen contributor within a team environment
Articulate with strong client facing and stakeholder management abilities

What makes you stand out:

Cert CII qualification
Working proficiency of Acturis is preferred, however not essential as training can be provided

About us

We are Marsh Commercial, a diverse community of colleagues, serving a diverse community of clients with insurance, risk management and employee health and benefits advice and solutions.

We help clients succeed by defining, designing, and delivering innovative industry-specific solutions that help them effectively manage risk.

Our deep knowledge of both the industry sectors and communities we serve, combined with the time we take to fully understand and meet a client's needs, is what sets us apart.

We're also part of Marsh and McLennan Companies (MMC) - a global network of experts in risk, strategy and people.

For over 140 years, Marsh & McLennan Companies (MMC) has supported enterprise, helping clients realise, survive and grow in changing times.

We leverage the scale, expertise and access to the broad range of products and services provided by the wider Marsh & McLennan Companies for the benefit of our clients - whils