Works Planner/scheduler - Thatcham, United Kingdom - Sovereign Housing

Sovereign Housing

Verified Company

Thatcham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

At Sovereign we are driven by our social purpose where our customers are at the heart of everything we do - more homes, better places, excellent services.

Providing an efficient 'right first time' repairs and maintenance services to our properties is our key focus.

We have a great opportunity for a
Works Scheduler
to join our busy Property Services Repairs Team
on a permanent basis working from our brand New - Thatcham, Greenham Office.**As someone committed to customer service, you'll work as part of our Property Team responsible for scheduling repairs and maintenance works to fit with the diaries of our trade staff and contractors.

Your responsibilities will include receiving work orders and scheduling work diaries for trades employees completing repairs and maintenance works for our residents.

You'll enjoy liaising with trade staff and other repairs staff to make sure all appointment targets are met and liaise with residents about their scheduled repair and maintenance works.

To be successful you will need:

Solid experience in administration within a busy customer focused role
Some understanding of building maintenance terminology
Experience of using a number of different computer systems
Ability to manage your own work load
Strong customer service focus
Confident telephone manner

Rewards package:

- £450 yearly flexible benefit pot to use against benefits of your choice

25 Days Holiday (pro rata + Bank Holidays (with an extra day every year up to 30 days)
Chance to buy or sell holiday as part of our flexible benefits package
Generous company pension scheme, matched up to 12%
Flexible working
Recognition scheme
Wellbeing discounts