Income Officer - London, United Kingdom - Multi Trades Recruitment Limited
Description
Trade Team Recruitment is looking for an Income Officer to start immediately in LondonPLEASE NOTE:
This role will be 2 days in the office, 1 on site and 2 working from home
About the role
- To provide a high quality and prompt communal energy and housing management service
- To ensure that the heating arrears are pursued in order to maximise unpaid heating income
- To produce monthly heating bills for all the residents with CHP meters
- Work with residents from sign up/set up to prevent debt from occurring
- Negotiate realistic repayment agreements taking into account financial circumstance
- Give advice on payment options available
- Set up new residents on the heating IT system explaining Swan's policies and services, and payment obligations
- 08:00 18:00 Mon Fri
About you
- Must have previous experience in a similar role and preferably in housing management
- Must have previous experience working with tenants
- Good customer service skills
- Good telephone manner
- Be available to start ASAP
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