Night Duty Supervisor - Glasgow, United Kingdom - Scottish Youth Hostels Association

Scottish Youth Hostels Association

Verified Company

Glasgow, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Join our team, with an adventurous spirit, to help our guests discover and experience the real Scotland through hostelling with us whilst you can also enjoy hillwalking, climbing and many other outdoor activities and explore amazing surroundings in your spare time.

As a non-profit charity with people and communities at our heart, we also give people, who otherwise wouldn't have the opportunity, the chance of a well needed break to explore and experience Scotland or to develop their skills for life, learning and work through our youth programmes.

Working with Hostelling Scotland is more than just a job. Become an Ambassador for Scotland and make a difference

About the role:

You will be at the heart of our night time operation, providing overnight supervision, and health and safety and security of our guests, team members and the building during the night.

You will:

Keep the Group Manager and Duty Manager informed on a regular basis and report any incidents you deal with or involve in during the night clearly and accurately, including accidents, incidents, complaints. Also, report any needs for repairs or maintenance to the appropriate department or management ensuring the proper paperwork is carried out.
Ensure all duties are carried out in accordance with night duty checklists such as handling night cashup, bed plans, laundry duties, nightly cleaning, security walks around the hostel and preparing the dining room for breakfast service.

Ideally suitable applicant will have:

Worked successfully in a customerfacing role, preferably in similar hospitality surroundings with commitment to excellent customer service.
Excellent, confident communication skill and ability to work as team and without supervision.
Experience in dealing with fire evacuation procedures.
Keen attention to details.
Flexible, 'cando' attitude and adaptable approach to work to changing workload and priorities during busy times to support colleagues.

You will be part of a relatively small close knit team.

It is therefore essential that all members are capable and willing to support and respect each other, maintaining team morale to create a positive environment for both guest and employee experience.

We can offer:

Membership of Hostelling Scotland
Employee Assistance Programme
Pension and holidays
Uniform is provided

Additional Information:

You must be able to present an evidence of your right to work in the UK prior to start with us.

How to apply:

Who we are:

**Hostelling Scotland is a not-for-profit charity with over 60 youth and affiliate hostels. Since 1931, we have welcomed millions of visitors through our doors, helping them to 'get outside', to explore what Scotland got to offer, discovering the beautiful locations and the natural benefits of the great outdoors.