IT Engineer - Eastbourne, United Kingdom - Class Technology Solutions Ltd

Tom O´Connor

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Tom O´Connor

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Description

IT Engineer needed to cover one of our clients Schools in the Eastbourne area. Salary up to £25,000 + benefits.

  • We are a leading managed service provider in the Education Sector and we are looking for an IT Engineer to join our very busy, expanding team supporting IT in the Eastbourne area._


This is an exciting _op_portunity for an IT Engineer to join a highly recognised and always expanding IT solutions and managed service provider, working for a company that puts engineering excellence first.


Our requirement is for a IT Engineer with some background in supporting infrastructures and Microsoft technologies, although induction and on-the-job training with our experienced on-site team will be provided.

As a IT Engineer, you will be working in aneducational environment with a team of dedicated professionals.

Our team of experienced seniors will be supporting you either remotely or as a site visit, enabling you to further your career within the sector and provide an outstanding service to our clients.


Your responsibilities will include:


  • To work with our experienced team on a client site, providing support for 1st Line Issues.
  • To think of solutions to common problems a "can do" attitude.
  • Provide a good level of technical expertise to all assigned customer networks.
  • To use our ticket based system to manage and resolve problems
  • To identify areas of Growth within the school from a Technical and Engineering front and escalate this to the account manager.
  • Ability to effectively communicate (verbally and in writing) technical information to the client and commercial information to the account manager.
  • To do complete our regular checks on our client systems

Requirements:


  • You need to have some entrylevel experience of supporting IT in a controlled environment.
  • You will be willing to work in teams to resolve common problems, and also be part of our rollout project teams.
  • Microsoft Server Skills are desirable
  • Professional and polished communication skills
  • Experience in the education sector is desirable but not essential
  • Must have a clean and valid DBS disclosure
  • Keen desire to learn and expand on your existing knowledge/ skills

Benefits and Opportunities

We can offer you:

  • An environment that is underpinned by a passionate, people driven company. It is our mission to support and develop our staff.
  • Exceptional career development and advancement opportunities including Microsoft/Apple training
  • Opportunities to gain experience in high level IT projects
  • The potential to progress to the senior levels of our management team
  • A remuneration scale that encourages and rewards progression and improvement
  • 25 Days Holiday (loyalty service holiday scheme)
If you are interested in this role and would like to find out more we would love to hear from you

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