Mortgage Administrator - London, United Kingdom - BIZL Limited
1 month ago
Description
About us
We're transforming the commercial lending market by giving businesses and property professionals access to the very best finance the market has to offer.
We see potential for growth within the specialist property finance market and are seeing increasing demand.
Our case load is weighted towards residential buy-to-let lending (typically Limited Companies, single dwellings, portfolios, HMOs and multi-unit blocks), with a good dose of mixed use properties as well as commercial property mortgages.
We're therefore looking for a proactive Mortgage Administrator who can work alongside our brokers to deliver great solutions for our clients.
About you
You'll likely have worked in a mortgage brokerage or lending setting previously and have a good knowledge of how property finance transactions work, how lenders operate and the basics of what information borrowers need to provide.
You're now wanting to build on your experience in a new setting and gain exposure to a broader range of finance transactions.
You'll know residential buy-to-let lending well, with any knowedge of specialist or commercial lending being desirable.
You'll share our belief that our customers should be at the heart of all that we do and reflect that in the level of service and care you provide them with.
We're focused on achieving the best outcomes possible for our clients and so we trust you to use your skills and knowledge to deliver on that goal.
You're a great communicator and can empathise and build connections with clients and key stakeholders. You can articulate what is needed verbally and in writing. While you may not know everything, you're confident you'll be able to help and find answers.You're a natural multi-tasker, able to keep multiple cases progressing without losing focus. You're organised and methodical and have an eye for detail.
Personal qualities include:
- Team worker you want to see the whole team succeed and are able to take direction from others
- Problemsolving you can think outside the box and work out ways round obstacles
- Integrity you are honest and transparent in all dealings and relationships
- Proactivity you take the initiative and personal responsibility
- Organised you can spin a number of plates because you are methodical and ordered in the way you think and work.
What's involved?
1) Communicating effectively with clients
b) Gathering additional information
c) Setting client expectations around timescales and requirements
a) Information and documentation gathering
3) Coordinating stakeholders
a) Proactively communicating with client, lender, valuer and solicitor
b) Setting expectations around timescales and requirements
c) Influencing and chasing where required
4) Ensuring regulatory compliance throughout for the benefit of our clients
a) Consistently meeting minimum standards
b) Robust use of BIZL's CRM system to document customer interactions
Skills
1) Strong IT skills - experienced with Microsoft Office programmes - Excel, Word, Outlook. Able to learn new systems.
2) Strong communication skills - verbal and written
3) Good knowledge of residential buy-to-let lending
4) Specialist/commercial lending knowledge is desirable but can be learned on the job
Benefits
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Flexible hours and working patterns. This is a advertised as full time, but could be part-time or flexible hours to fit around other commitments.
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Flexible location - work from home or the office at London Bridge. Preference would be to be in the office weekly.
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Salary range from £22,000 - £27,000 p.a. depending on experience
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Quarterly bonus based on service
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On the job training in a broad range of finance products, services and credit skills
Salary:
£22,000.00-£27,000.00 per year
Benefits:
- Company pension
- Flexitime
- Work from home
Schedule:
- Flexitime
- Monday to Friday
Supplemental pay types:
- Quarterly bonus
Education:
- GCSE or equivalent (required)
Experience:
- Financial services: 3 years (required)
Work Location:
Hybrid remote in LONDON
